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Atlas
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I can't link a Slack channel to my Atlas project.

I can't link a Slack channel to my Atlas project.

Hello,

From Atlas, I'm trying to add a Slack channel in the followers section, but the specific Slack channel doesn't show up as an option. What are the criteria for Slack channels to be searchable and selectable?

I also tried to paste the link of the Atlas project in the Slack channel, but even though I get a success message, no link happens.

What am I missing? Thanks!

Screenshot 2024-01-21 at 5.24.08 PM.png

2 answers

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Answer accepted

Hi @Carlos Garcia Navarro 👋

Let's figure this out! I have a few questions to help narrow it down

Is the project you're trying to connect a private project?
Can you see other channels from the same Slack workspace? Is it only the one channel you're trying to connect that's missing?
You mentioned getting a success message in Slack, can you please send a screenshot?

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Hi @Nir Nikolaevsky ,

I was able to resolve this issue finally! :-). The problem was that there were channels in two different workspaces. I had to re-installl the Slack app but selecting the other Slack workspace, and then I got access to all the channels.Thanks for all the good questions and suggestions!

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Like • Nir Nikolaevsky likes this

Glad you managed to resolve it and thanks for sharing this with the community! 🙂

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0 votes

Answer accepted

Have you tried using the /atlas command in Slack or /atlas connect <URL> shortcut will directly link your Atlas project with Slack?

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Yes, but it didn't work.

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Can you maybe uninstall and reinstall the app in Slack?

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These are all good ideas. I tried that too, but the problem persists. Are you able to connect the Atlas projects with any Slack channels? I wonder if there are some criteria...

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Ok, I was able to resolve this issue (with some help) :-) The problem was that there were channels in different workspaces. I had to re-installl the Slack app but selecting the other Slack workspace, and then I got access to all the channels. Thanks for all the good suggestions!

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Like • Amanda Barber likes this

Ahh, thank you for sharing the resolution!

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Like • Carlos Garcia Navarro likes this

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