Error-when link Jira Issue to Atlas Goal-This issue is not in the same organisation as this goal

ivychan February 16, 2024

Hello, I am new to Atlas. I am trying to link a Jira Epic to an Atlas Goal. After clicking "Add Jira Issue" and inputting the Jira link, I received an error "This issue is not in the same organization as this goal."

They are in different workspaces, but I believe Jira and Atlas can work together and link issues to goals. Please help.

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Walter Buggenhout
Community Leader
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February 17, 2024

Hi @ivychan,

It seems that your Atlas and Jira are in different sites (i.e. having a different base url, the part before .atlassian.net). And even more so, these different sites appear to be under a different organisation. 

Screenshot 2024-02-17 at 17.52.32.pngYou will not be able to connect Atlas and Jira if they are not part of the same organization.

Hope this helps! 

Prabhu Kumar February 29, 2024

Hi Walter Buggenhout,

how to resolve this issue ?

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