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Error-when link Jira Issue to Atlas Goal-This issue is not in the same organisation as this goal

ivychan
ivychan
Contributor
February 16, 2024

Hello, I am new to Atlas. I am trying to link a Jira Epic to an Atlas Goal. After clicking "Add Jira Issue" and inputting the Jira link, I received an error "This issue is not in the same organization as this goal."

They are in different workspaces, but I believe Jira and Atlas can work together and link issues to goals. Please help.

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Walter Buggenhout
Walter Buggenhout
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February 17, 2024

Hi @ivychan,

It seems that your Atlas and Jira are in different sites (i.e. having a different base url, the part before .atlassian.net). And even more so, these different sites appear to be under a different organisation. 

Screenshot 2024-02-17 at 17.52.32.pngYou will not be able to connect Atlas and Jira if they are not part of the same organization.

Hope this helps! 

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Prabhu Kumar
Prabhu Kumar
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February 29, 2024

Hi Walter Buggenhout,

how to resolve this issue ?

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