Didn't receive email notification to update Atlas projects

Marije Pierson
Contributor
January 7, 2024

Hello - the documentation states that a reminder email is sent to the project owners on a Friday to make updates to projects. I've been testing Atlas, am owner of both projects and didn't receive any reminder on Friday. How do I check if something is misconfigured somewhere?

How do I also check that the Monday update will be sent to everyone on the projects?

Also, there's a UI issue after clicking on "Give Feedback" on https://team.atlassian.com/your-work. The dialog that opens has "please raise a request at https://support.atlassian.comcontact" - that URL should be /contact probably.

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Marije Pierson
Contributor
January 7, 2024

If it's "I think the issue is that Atlas by default doesn’t ask for an update when some update has already been provided that week." then that is probably why.

Mark
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 15, 2024

Hi Marije - sorry for the late reply, we're still catching up on community posts after the holidays. You are correct - if there is already an update we do not prompt users for an update with a reminder.

Sorry for the typo with the support link! The team already has a PR raised to fix it.


Thanks

 

Mark

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