Can't see status updated from Atlas in Jira

[matan.grady]

Hello!

According to https://community.atlassian.com/t5/Atlas-Group-articles/The-relationship-between-Atlas-and-Jira-explained/ba-p/1685737 if a Jira epic is linked to Atlas project I should see updated

However, it doesn't work for me.

Attached screenshots of the project in Jira and in Atlas

[Aaron Morris]

Hi @matan.grady -- It's not clear from your screen shots what isn't updating that should be.  Can you please clarify?

In my experience, only the project name (Jira summary), start date, end date, and (optionally) labels will remain synchronized between Atlas and Jira. Is that the behavior you're seeing?

[Carlos Garcia Navarro]

Hi @matan.grady ,

Did you see this pop-up when linking Atlas and Jira? You can see what it's available to sync:

This additional article may provide more details:

https://intercom.help/atlas-by-atlassian/en/articles/6474633-how-to-link-work-in-jira-software-to-goals-and-projects-powered-by-atlas#

[Eric]

Hey @matan.grady , please send this through the "Give feedback" button inside the product, providing the details of the Atlas project and Jira epic you linked so we can investigate.