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Atlas for Jira cloud app has been disabled error

mike_seisler
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August 30, 2024

We have had a couple of teams try Atlas.  It is finally gaining some attention.  However, today we are receiving this error trying to link issues to Goals.  No other information or error message has been reported.  The first link was created over a month ago and remains but I am unable to add any new links.  The best I can tell Atlas is active and user can access it but we can't link Jira items to anything.  Does anyone have any suggestions on what the issue may be?

 

Atlas error.jpg

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Allison Fettes
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September 3, 2024

Have you tried asking your admins? Might be IT has disabled the app integration? image.png

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