Assets Data Manager (f.k.a. AirTrack)
Created Feb 22, 2024, Last active Feb 22, 2025
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Hello Atlassian Community! 👋 We are thrilled to share that we recently conducted some insightful research into how customers are currently using Data Manager. We are grateful for the valuable inp...
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Hello Community! Are you currently using Assets and Data Manager in Jira Service Management? Do you organize and manage your assets in your organization? If so, we’d love to chat with you about yo...
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Hello Data Manager Community, We have some exciting news! Starting from late September 2024, we are kicking off our Open Beta program for Data Manager. This will give you the opportunity to set up ...
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With the release of Assets Data Manager coming up, now is a great time to prepare for when the feature will be available within Assets in Jira Service Management. This page will help you understand...
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Video: A demo of Assets Data Manager Featured
Hello community, We know many of you are eagerly waiting to hear more about Data Manager and its functionalities. What better way than seeing it in action! Watch the recording below for ...
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Hi everyone! Straight from Team24, we are excited to share the Data Manager content from our keynote “Driving better data quality and decisions with Assets Data Manager” to this group. Re-recorded ...
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In today's complex business environment, managing data across multiple points in your organisation can be a challenging task. However, with the right tools and strategies in place, you can ensure com...
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Hello community! One of the most frequent question we’re being asked relates to the third-party systems Data Manager will integrate with. As we integrate AirTrack's code into the Atlassian platform...
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What is Assets Data Manager? Featured
Assets Data Manager was formerly known as AirTrack, and was acquired by Atlassian in October 2023. What is Assets Data Manager? Data Manager is a new feature for Assets in Jira Service Manageme...
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Welcome and thank you for joining us! We’re excited to have you here and hope to provide you with an amazing resource for all things Assets Data Manager (f.k.a. AirTrack). Feel free to say hi and i...
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Hi! I am trying to start using the Active Directory adapter, but I can't get it to work. Failed to execute the job. The user might not have the rights to run Powershell. The RSAT-AD-PowerShell mo...
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Hello Atlassian Community, Regarding Data Manager Cleansing Rules: How did you learn to effectively apply Cleansing Rules within Data Manager? Was it through trial and error, or do you have a set...
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I am trying to use the "Set Column type" transform function when importing through the adapters and I am unable to set an Integer column as a BigInt type, and as well as the reverse from BigInt colum...
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I have a use case where our shared storage is on OneDrive. Can we point the flat file adapter to a OneDrive folder to ingest the csv file? If so, what is the format of the folder path?
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Have reached the point where data is finally correct in AM. Went to import up to date data from DM into AM. Keys are the unique identifier for updating assets, so logically you either recon...
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I just noticed that our JAMF adapter did not import any iPads. Is this because the api call only uses the "computer" resource? Will there be an update to add the "mobiledevices" resource, or is it e...
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I am trying out the JAMF adapter for Assets Data Manager (ADM) and noticed that there is no username field being pulled. None of the fields are for usernames, so which field is everyone using to get ...
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We've discovered that once important data, it's permnanent. In our testing we've put data into data manager without correcting all of the data. Is there are a way to remove data once its be...
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Ok, so we've played with Data Manager and have got some bad data These data outputs as (NotMapped). How can we clear up the (NotMapped) data? Currently the option to delete data...
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Has anyone had any luck with getting their discovered apps into DM? Using Intune/Entra. Each device in Intune has it's own discovered apps, if we could leverage that data, would be excellent. We're ...
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I work at an IT Managed Service Provider where we manage many instances of Jamf and Intune for many different external organizations. We can set up separate job executions to discover assets from the...
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Hi We are trying to run an import from Data manager to Intune get the following error. We suspect the data source name maybe wrong. Any info here would be appreciated ...
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After using ADM for a little bit, I noticed that when I pull data from Entra ID, there are no disabled users included. This causes a problem because how would I update my user object in assets to ina...
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I've been playing around with Assets Data Manager for a few days now, and I'd say it's a cool tool that helps a lot to clean up asset data. However, I miss the option of exporting data fro...
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Hi Atlassian Team, Is there any documentation on how we can build forge connectors for Asset Data Manager? Regards, Fabian
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Atlassian's Assets Discovery tool has loads of limitations, making it tough to consider it as a go-to enterprise CI scanning tool. Is there any chance Assets Data Manager will get its own scanning t...
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Will it be possible to query data from Asset Data Manager into Atlassian Analytics (For Cloud Enterprise plans) and Atlassian Data Lake? This will beneficial for some of our stakeholders to get all ...
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Hello, I'm not sure if I'm saying this correctly, but my understanding is that Assets Discovery generates an object hash as a unique identifier before uploading to the cloud CMDB. Subsequ...
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Hello team, We presented this to our team internally and there are some questions on the technical side of how exactly Data Manager will work. Are you able to provide any technical documentation reg...
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We're implementing a JSM project , our customer already use the Manage Engine Software (Endpoint Central) that has a Discovery option. Is there plans to make a connection with this software? We saw t...
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Dear Product Team, I hope this message finds you well. As a user of the Cloud version, I’ve noticed that it currently only supports manual asset uploads. I’m interested in understanding the roadmap ...
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I watched the Team '24 session: Driving better data quality and decisions with Assets Data Manager, but the presentation didn't show any of slide content. Is there any way to see the conten...
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Hey Folks - doing some planning ahead of the Data Manager GA later this year. Is there a list of available connectors that will be offered I can reference?
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I saw the Airtrack demo a couple weeks ago and saw the reporting and dashboarding capabilities, but it looked like it was limited to the Airtrack data that hadn't been moved into JSM Assets yet. ...
Description
AirTrack, maker of leading IT data quality management technology, has joined the Atlassian family in 2023. AirTrack gathers, aggregates and analyses multiple sources of data, making it easy to pinpoint issues and gaps in your inventory. Now named Data Manager, it will extend Assets in Jira Service Management's native offering and help enterprises take a comprehensive approach to asset and configuration management. With the addition of Assets Data Manager, Jira Service Management will provide a fuller, more accurate picture of all critical assets, minimizing operational risks, costs, and attack surfaces.
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