Created Jul 13, 2022, Last active today
See you at TEAM ’26 in Anaheim! 🙌 Hi there, with Atlassian Team ’26 just around the corner, we’re heading to California, hope to see you there. (May 5–7, Anaheim Convention...
Why your workflow “looks busy” (and still delivers late) You may notice that while Jira activity is high, with tickets moving and statuses changing, releases are still delayed, and retrospectives o...
Prioritization in Jira Service Management is a broad and intriguing topic and is something that is not straightforward to get right, especially from the customer portal side. The challenge is not jus...
We are automating our onboarding process at our company. I have setup a hierarchy of issues to serve as my template (which issues need to get routed to which department). I am storing in the template...
ired of agents manually logging phone calls into Jira Service Management? Voice to Ticket for Jira automates the entire process. How it works: A customer calls your Twilio support number They ...
It seems I am only able to tell script runner that timespent is not empty for a WF transition validator. The problem is that sometimes our tickets go from in progress --> testable a...
Hi everyone, I’ve been working on user management in Jira recently, and I noticed something that keeps coming back: 👉 Most problems don’t come from the action itself (deactivate user, r...
Hi, my team and I are currently encountering an issue where the toggle to enable the "New work transition experience" is not visible. Perhaps you know - is it a bug or something has ...
Hello, We are experiencing an issue with the plugin developed for the Jira Data Center environment. When we add the “Timesheet” gadget to the dashboard, issues and entered effort are displayed witho...
A single metric value tells you where you are. A trend tells you where you're heading — and what to do about it. Why one number is never the full story Most teams check a workflow metric the same...
Hello there! I'm Elena from Elevatic. Team 26 is almost here 👀 With the event happening next week, we’d love to get a sense of how our community plans to take part. Whether you’re joining us...
Every Jira admin has fielded the same question: "How much time did the team spend on Project X last month?" It sounds simple. Then you open the native worklog UI, realise it answers per-issu...
Most tools claim to save you time. This one helps you build trust with clients right from your very first meeting. You know the meeting. The client wants "something in Jira," maybe a better way to ...
Hi, We have a checklist plugin (7.0.6) installed in our self-hosted out of support Jira 9.12.2 on Linux box. Plugin stopped working on 2nd March 2026 and our SQL database was upgraded on 13th April ...
How to extend your JQL skills by 20% - in just 30 seconds?? The 80/20 problem in JQL -> If you use Jira every day, you already know the pattern: ▪️ 80% of your queries can be solved wit...
If you’re heading to Team ’26 this May, we’ll be there too. And if you happen to notice a LEGO® F1 car at a booth — that’s probably us. In a few days, our team will be in Anaheim, join...
I updated 26 seconds long video for explain why purchase my Apps listed below: https://marketplace.atlassian.com/apps/1223446/timesheet-for-jira?hosting=cloud&tab=overview https://marketplace...
...ecome out of date and not very useful. It showed that the true challenge is not setting OKRs but keeping them updated consistently and meaningfully. If you don't monitor your OKRs regularly, they w...
Hello, I’m trying to start the free trial of the Refined Sites Themes for JSM app from the Atlassian Marketplace, but I’m running into an issue during installation. I receive the following error me...
Deleting a Jira group should not feel like guessing. But in many Jira sites, that is exactly what it becomes. Someone finds an old group. The name looks obsolete. Membership looks stale. Nobody ...
Jira license cleanup: inactive users are the easy part Most Jira license cleanup starts with the same thing: An inactive-user export. It feels like the right place to start. Y...
We've been working on this release for a while, and we're genuinely happy it's finally out. 🎉 TeamTime 2.0 moves to Forge and brings the three most-requested features we've heard from project mana...
Deleting a Jira group sounds simple until you are the person who has to approve the change. The risky part is rarely the delete button. The risky part is not knowing where the group still matters. ...
Inactive-user exports are useful, but I do not think they are enough for a good Jira license cleanup workflow. The export tells you who has not logged in recently. It does not always tell you: - w...
Here's how Jira instance audits go in most organizations: someone finally schedules one. The audit turns up 700 unassigned open issues, 45 custom fields nobody remembers adding, a project ma...
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