-
Can Jira stop a version from being released until the right people have signed off?
Update, 1 Nov: Jim M points out below that Jira now has a "Require approvals before moving to Released" option in the Create release dialog, which blocks the release until approvers approve. It wasn't on my Jira Free test site, so check what your plan shows. Short answer: not natively on my Jira Free test site, and as far…
-
How I stop a Jira ticket from being closed with the Definition of Done half done
Can Jira block "Done" until a checklist is finished? Not out of the box, as far as I can tell. There are three ways to get partway. The first is the one everybody tries. You type [] in the description and get checkboxes. They look fine, and that is about all they do for you: as far as I can tell, the move to Done does not…
-
Introducing Requira: requirements and traceability, right inside Jira
Hi App Central community 👋 Deviniti just launched a new app for engineering teams: Requira - Requirements & Traceability for Jira. It’s built around a problem that’s easy to describe and hard to solve: how to keep every requirement linked to the test that verifies it, know who signed off on what, and do it all without…
-
Can Jira make people sign off before a ticket moves on? Approvals outside Service Management
Can Jira make sure a named person signs off a ticket before it moves to the next status? In Jira Service Management, yes: approvals are built in there. In Jira Software and Jira Business projects, as far as I know, there is no native sign-off. The usual workaround is a status per approver. "Waiting for Legal", "Legal…
-
Agent collision in JSM: what Jira does, the workarounds, and how to close the gap
Two agents open the same request within a minute. Both read it, both start a reply, and the customer gets two different answers. Or one agent reassigns a request the other has just picked up. If you run a service desk on Jira Service Management, you have probably seen this, especially if your team moved from Zendesk,…
-
Your ISO 27001 evidence is already in Jira. Here's how to hand it to an auditor
If your team logs changes, incidents and corrective actions in Jira, most of the evidence an ISO 27001 auditor asks for already exists. The hard part comes the week before the audit, when someone has to turn hundreds of work items into something an auditor can read, sign and file. This guide covers three things. What the…
-
Exporting Confluence pages with Mermaid diagrams to PDF
Confluence Cloud doesn't come with a diagram macro. For many teams that's a real gap. They want to show their architecture, a workflow, or how the components of a system connect to each other, right on the page next to the text that explains it. So they go to the Atlassian Marketplace and install a diagram app, often one…
-
A 20-minute weekly Jira configuration review
Every Monday, a Jira admin team could spend an hour in the audit log, or none at all. Most weeks it spends none, until a workflow change surprises a team. What works better is a short review with the same questions every week, done in the same order. I'm Marcin, founder of Radrly. We make ConfigRadar, a configuration…
-
Definition of Done in Jira Cloud: three ways to make every story carry its checklist
Most teams agree a Definition of Done once and then rely on memory. We had a couple of occasions where we would ask the stakeholders in a scrum session to agree on whether a ticket could be marked as done: the finance team had to give a thumbs up, then the risk team, and every other department involved. At one point, a…
-
JSM Approval Workflows: The Complete Guide (2026)
Approvals are one of the most-asked-about features in Jira Service Management — and one of the least documented end to end. This guide covers the whole lifecycle: how approval steps actually work, who can approve, what approvers experience, how to track pending approvals, why approvals stall, and every real option for…