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Jira Granular Restore - how critical it can be for your business continuity 🚀

Daria Kulikova_GitProtect_io_ November 6, 2023

“Opps… I’ve accidentally deleted an issue…” 🤯 - everyone can be trapped in such a situation, and it can turn into the worst nightmare. It would be great if you could just restore any single deleted item in Jira in just a few clicks, from any point in time, right? 

There is a solution for such oopsie moments. Jira backup software empowered with granular restore and Disaster Recovery technologies. 

In this post, we will take a look at the importance of granular recovery as a necessary feature of your backup approach. 

 🗂️ Why backup Jira Software & what your backup should include? 

It is not a secret that being a Jira Admin, you need to consider and take responsibility for backing up your Jira Cloud data. Both Atlassian Cloud Security Shared Responsibilities and Atlassian Security Practices state that. Don’t believe us - check it yourself. 

Ransomware attacks, human errors, and outages are among the threats that can put your Jira data at risk and backup is an effective way to eliminate the consequences of those threats and resume your operating continuity fast. So, let’s have a quick look at what your backup should cover:

  • scheduled automated backups;
  • unlimited retention that allows you to restore your data from any point in time;
  • compliance with the 3-2-1 backup rule that permits you to store your Jira backup copies in a few independent storage locations - cloud or local;
  • AES encryption in-flight and at rest with the possibility to set up your own encryption key;
  • ransomware protection, including WORM-compliant storage;
  • Disaster Recovery and restore options, including full data recovery and granular data restore, which is our main focus today!

🧭 Granular restore: set your compass needle toward business continuity

Efficient Issue resolution, minimized downtime, and improved data protection are among the main benefits of granular restore. This model permits you to restore only selected and the most specific Jira data you urgently need in the blink of an eye. 

For example, let’s imagine that you mistakenly modified or deleted your Issue and you want to quickly get it back without affecting your other unrelated data, Jira granular restore is here to help! With this restore option, you can simply pick up the exact issue from copy and restore it in a flash without interrupting your workflow - to the same or new Jira account or directly to your machine ⚡

❤️‍🩹 How does Jira Granular restore work in GitProtect?

GitProtect is a comprehensive backup and restore software that enables Disaster Recovery and, from recently on, Granular Restore, permitting the restoration of only chosen objects like projects, issues, attachments, and workflows. What about their dependant elements? They are restored automatically depending on the Jira object you are eager to recover. 

Granular Restore for projects 📑

Thus, if you restore a specific project, you will get all issues/epics (together with comments, attachments, fields, statuses, links, or sub-tasks,), boards, sprints, workflows, and configurations of project functionality restored as well. Moreover, you can define where you want to have your Jira project restored - to a new Jira account, to the same Jira account, or to your local device.

Also, you have an option to update your existing project. In this case, you get a project configuration overwritten, your deleted data recovered, the description updated, and no Jira data loss. 

Granular Restore for issues 📝

Losing an issue, as any other part of your Jira work, may be upsetting. To make sure that no piece of critical project data is lost you can restore all its dependencies, including your summaries, types, descriptions, priority, comments, attachments, subtasks, and tasks within an epic (if you restore the epic), and internal links within tasks (if the target tasks exist) together with your issues. Furthermore, to make your recovery experience even more effective, you can define where to restore your selected issues: to the original or a different project. 

Granular Restore for attachments 🖇️

Jira attachments can be tricky… they are prone to being damaged or even disappearing under some mysterious circumstances. Thus, you may face a tough challenge to solve. Granular recovery can bring relief in this case as, thus, you can restore chosen attachments directly to original tasks or to your device

Granular Restore for workflows 📈

Need to recover some exact workflow? No problem. You can simply restore it as a new element to your organization. After the process of restore is done, a user may choose which projects should use this project later. 


So, can Granular Restore save your time, nerves, and budget during an oopsie moment? Yup… What’s more, it guarantees that your critical project management data is recoverable and accessible in the blink of an eye under any threat circumstances. And your business continuity is secured! 


Do you want to learn more about Granular Restore and how GitProtect secures your Jira Software environment? Don't miss our Jira Granular restore to eliminate Oops-moment webinar recording 🎬


Curious to learn more? Schedule a demo

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