Error 503 with XRAY API - Error searching issues in jira

Hey,
I'm trying to export Xray ticket data into .feature file.
i'm using this url -
https://xray.cloud.getxray.app/api/v2/export/cucumber?keys=ticket-number

I made sure the ticket exists, it's type is Xray Test.

the response I get is -

503 Service Unavailable - {"error":"Server Error - Error searching issues in jira"}

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Hi @Lidor Tadela

Welcome to the community.

503 status.

Reach out to xray support, as this concerns their API.

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I would love to do that!

How do I reach them ?

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Hi @Lidor Tadela

I'm to say use google or the Atlassian Marketplace.

But here is the link: https://jira.getxray.app/servicedesk/customer/portal/2

You will need to create an account on their JSM porta.l

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Error 503 with XRAY API - Error searching issues in jira

1 answer

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Thanks!

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