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Can I change the FROM: name used on notifications of Adaptavist ScriptRunner for JIRA Cloud?

Benicio Sanchez
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April 16, 2018

Adaptavist ScriptRunner for JIRA Cloud is great and we have been using it extensively in our organization.

It is howrever, not very clean that all emails sent with the tool come from a long/bizarre address: Adaptavist ScriptRunner for JIRA Cloud (JIRA) <jira@???????.atlassian.net>

Is there a way to change "Adaptavist ScriptRunner for JIRA Cloud (JIRA)" to a more friendly name?

Thanks,

Ben

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Jon Bevan [Adaptavist]
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April 17, 2018

Hi Benicio, unfortunately not - that name is given to the "Add-on user" and comes from the name of the add-on. Sadly Atlassian don't appear to allow editing the name of "Add-on users".

Benicio Sanchez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 17, 2018

Thanks for replying, Any idea if this will change in the future? 

My users disregard it as SPAM of some sort because of this.

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