Hey there, Atlassian Community!
It's been a while since we caught up, but today we come bearing exciting news that is sure to revolutionize your Jira Service Management (JSM) journey! 🎉
We proudly present the ultimate game-changer in our add-ons collection: SSO Integration with Helpdesks - the superhero your JSM instance needs! 💫
Say Goodbye to Ticketing Hassles!
Picture this: you're navigating Jira Service Management like a pro, but pesky challenges like spam tickets, manual customer additions, and access control struggles are dampening your experience. 😩
Fear not, as our SSO Integration plugin is here to save the day! With the power of single sign-on, authorized users can breeze through ticket raising, bidding farewell to spam, and welcoming legitimate, trusted customer requests/tickets!
Here’s the breakthrough: Now, external customers can log in via SSO to your customer portals. This means users with public email domains (e.g. gmail.com) will be able to authenticate and sign in. It's like a VIP pass for everyone.🎟️
The Marvelous Features of SSO Integration with Helpdesks
Our SSO Integration with Helpdesks add-on comes loaded with a plethora of outstanding features, designed to streamline your support process and enhance user engagement:
- Multiple IDP Support
Seamlessly integrate and authenticate users from multiple Identity Providers of your choice. Our add-on empowers you with the flexibility to choose the Identity Provider that best suits your unique needs.🔒🌐
- Organization Mapping and Control Access
Tired of managing user access manually in Jira Service Management? Our plugin takes care of it effortlessly! It automatically assigns customers to specific organizations based on the configured rules like their email domains and IDP groups, ensuring secure and tailored access to your Jira portal. 🗺️
- Support for All Protocols
Worried about compatibility? we've got you covered! Our plugin extends extensive support for all industry-standard protocols like SAML and OAuth, guaranteeing a seamless integration experience. 🔐🔗
Don't let your JSM hang in the balance; it's time to level up your game and unlock the powers of SSO Integration with Helpdesks. 💪 Get ready for smoother customer engagement and support like never before! 🤩
Stay tuned for more updates and exciting developments. Your journey to a seamless support experience starts here! 🚀
Visit our Atlassian Marketplace page and unlock the magic of SSO Integration with Helpdesks today! 🌟🛍️
Best Regards,
Ananjan Mishra
