Can't see issues in Microsoft Teams

[Madhu Reddy]

Hi Team,

I have enabled "Microsoft Teams for Jira Server App" and I have authorized it with my account.

In Chat session I am able to see the issues by searching the key words. But I am not able to see issues from "Assigned to Me" and "Reported By Me" tabs.

I have attached the screenshot for your reference.

Could you please help me in this regard, Thanks in Advance.

[SoftServe Support]

Dear Madhu,

Thank you for reporting this issue!

We would kindly ask you to type ‘Disconnect’ in Jira bot chat and ‘Connect’ afterwards. If this doesn’t help, please clear cache in MS Teams app.

Additionally, it would be amazing if you could contact our support team by going to the following link https://www.softserveinc.com/en-us/msteams-atlassian-privacy-policy and filling in the form providing the details on your request so we can assist you further.

Best regards,
SoftServe Support Team