π Populate Jira Service Management issues with data from Salesforce, Xero, Microsoft Graph API and many more Cloud tools with the help of Elements Connect.
π Elements Connect Cloud has just added compatibility for even more REST APIs!
You can now pull data from datasources like
Salesforce
Xero
Google Cloud
ClickUp
Zendesk
Quickbooks
Lever
Miro
and many more!
As a reminder, Elements Connect lets you fetch data from REST APIs using the following authentication modes:
No auth
Basic auth
API Key, either set through a URL param or a HTTP header
OAuth2 (client credentials or authorization code π)
(You can also query SQL databases π)
π Details on the documentation
Salesforce
Elements Connect can auto-populate drop down fields with options coming straight from your Salesforce CRM. Help your support team prioritize requests based on customer data that can be related to the account, the assets⦠or any Salesforce object.
π§° Follow the tutorial to set up a connected app in Salesforce and then fetch accounts and opportunities for JSM requests.
Xero
Integrate Jira and Xero by pulling data into connected fields. With the sophisticated dependency options of Elements Connect, you automatically fetch the right data based on another connected item or the user. Hide the data from the reporter so only your agents see Xero data.
ClickUp
Pull the information you need from the no-code relational database you created with ClickUp and streamline your workflow between ClickUp and Jira.
Lever
Simplify employee onboarding requests by fetching new hire details directly from your applicant tracking system. No more copying and pasting for hiring managers!
Question β Leave a comment π
Laura Campbell _Seibert Group_
Product Marketing Manager [Siebert Media]
Toulouse, France
111 accepted answers
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