How to save time setting up SLAs in Jira with Multiple Projects Feature

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Managing SLAs across numerous projects in a large enterprise can be incredibly complex and time-consuming. The new Multi-Project feature in the SLA Time and Report for Jira application addresses this challenge by allowing administrators to configure SLAs for multiple projects simultaneously.

Ready to streamline your SLA management and boost productivity? Install the SLA Time and Report add-on for Jira now and see the difference it makes!

Key Benefits for Large Companies

Unified SLA Configuration: Traditionally, each project needed separate SLA settings, consuming time and resources. With this feature, you can now configure SLAs across multiple projects at once. This is a game-changer for large organizations managing many similar projects. By selecting multiple projects simultaneously, administrators can configure SLAs quickly and efficiently, ensuring consistent performance metrics across the board.

Reduced Administrative Burden: Setting SLAs for each project individually can be daunting and overwhelm administrative teams. This feature simplifies the process by allowing the creation and management of Jira SLAs for multiple projects in one go. This significant reduction in administrative workload means teams can focus on more strategic tasks rather than getting bogged down in repetitive configuration work.

Scalable Solution: As organizations grow and take on more projects, scaling SLA setups can become increasingly difficult. The Multi-Project feature allows for easy scalability, letting administrators extend SLA configurations to new projects without significantly increasing the time and effort required.

Enhanced Accuracy and Productivity: Consistent SLA application across projects leads to standardized response times and task completion metrics. This not only boosts productivity but also enhances the accuracy of performance tracking and reporting, ensuring that all teams are aligned with organizational goals.

Case

Imagine a global IT service provider managing hundreds of client projects, each requiring specific SLAs to deliver timely service. Previously, administrators would spend countless hours setting SLAs individually for each project, a process fraught with potential errors. With the Multi-Project feature, administrators can select multiple projects with similar SLA requirements and configure them simultaneously. This standardizes response times and task completions, improving client satisfaction and operational efficiency.

How to use Multi-Projects for the same SLA in Jira

First, you need to go to the SLA configurations:

Next, in the SLA goal type, select a Time limit based on Multiple projects:

Great, now we can select multiple projects for SLA in Jira:

In conclusion, organizations can ensure timely responses and task completion by applying consistent SLAs, improving productivity and accuracy. We also remind you that we have a 30-day free trial, and we are completely free if you have up to 10 users.