Easily auto-assign Jira Service Management tickets with confidence on Cloud and Data Center

[#1]

October was a BIG month for Smart Assignments & Rotations for Jira Service Management — also known as SARJ!

🟢  Cloud Security Participant.

We've joined the Atlassian Bug Bounty program!

What does that mean to you? 

A bug bounty program is one of the most powerful tools for detecting (and fixing) vulnerabilities in cloud applications and services. Crowdsourcing vulnerability discovery augments the skills we have in-house by leveraging a global pool of security researchers through Bugcrowd and their Security Knowledge Platform.™

Bugcrowd activates skilled, trusted hackers so they find security holes or bugs in cloud software before the bad actors do.

Our customers will sleep better at night, knowing the likelihood of unknown security vulnerabilities in SARJ is dramatically reduced.

🟢  Second, we are pleased to announce that SARJ is now available for Atlassian Data Center customers.

Soon after its introduction, we began to hear from JSM Data Center customers. They told us they liked what saw and asked when it would be available for the Data Center.

That day is here!

So, whether you are an Atlassian Cloud or Data Center customer, you can leverage our product's ability to easily auto-assign Jira Service Management tickets to the best available resource, no matter the complexity of your service operations.

Book a 20-minute meeting with our technical team to review your use cases with our JSM experts and learn how Smart Assignments & Rotations can help.

We'll even tell you if SARJ is not right for you. And promptly add the missing capabilities to our backlog 😉.

Have questions or comments? Leave them below and I'll gladly respond.