Creating issue templates with a Definition of Done

Templates and checklists must be a match made in heaven!

There’s nothing more rewarding than checking off tasks one by one, let’s be honest. And now thanks to the Atlassian Jira update, we can add action items into our issue descriptions. It may seem like a small addition, nevertheless a mighty one. 

Why are you probably excited?

One of the biggest reasons - no more cluttering your Jira board with subtasks regarding the tiniest of responsibilities. With action items, you can create an issue and complete the description with a Definition of Done list. This way, we subtly shift the way of communication between team members and guarantee that each issue is properly resolved. All of that can be achieved without overcomplicating the simple things. 

And now, imagine if you could create issue templates with action items.

Well, you don’t have to dream anymore - our Issue Templates Agent can swiftly make it a reality. We have embraced the aforementioned action fields with full force and there’s no going back. 

How do you actually benefit?

  • Creation of predefined issues with fields like checklists in the description can help you make the most of your day and avoid any miscommunication problems. 
  • Application of templates in your everyday workflow gives you an opportunity
    to save time and focus on the most important responsibilities at hand. 
  • It is also a simple but effective way of maintaining a certain standard in your tickets, ensuring that everyone is on the same page when it comes to marking issues as ‘DONE’. 

As we have armed you with knowledge, there's nothing else left to do other than trying out Issue Templates Agent for yourself and experience all of its advantages. Feel free to check out the rest of our ITSM solutions

Checklist ITA Post.png 

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YY Brother
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February 10, 2025

Look great!

I used the jira automation rules to implement the issue templates in Employee Onboarding/Offboarding scenarios before. But you've got this in the App 👍🏻

Like Kate Pawlak _Appsvio_ likes this
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