Disconnected Systems Create Costly Delays
IT service management (ITSM) teams work in ServiceNow, while development teams operate in Jira. Without a seamless integration, organizations face:
🚨 40% increase in resolution time due to delayed ticket updates between teams.
🚨 60% of IT incidents require input from development, yet manual handoffs slow collaboration.
🚨 Data silos lead to 35% duplication of work, causing inefficiencies and rework.
🚨 80% of IT leaders say cross-team misalignment impacts business outcomes.
Why the ServiceNow-Jira Connector is a Game-Changer
The ServiceNow-Jira Connector eliminates manual work by automating bi-directional sync between both platforms. Here’s how it transforms workflows:
✅ Real-Time Sync – Automatically update issues, statuses, and comments between ServiceNow and Jira.
✅ Faster Ticket Resolution – Reduce turnaround times by ensuring seamless collaboration between ITSM and development.
✅ Eliminate Data Silos – Keep both teams aligned with up-to-date, accurate information.
✅ Enhanced Productivity – Free resources by eliminating manual copy-pasting and email follow-ups.
✅ Improved Incident Management – Quickly escalate ServiceNow incidents into Jira issues and track resolution.
The ROI of Automation
🚀 Companies using automated ITSM integrations report a 30% improvement in operational efficiency.
💰 Reducing manual effort saves an average of $500K annually in large enterprises.
⏳ Organizations that sync their ITSM and dev teams cut resolution times by 50%.
Break Down Silos—Integrate Today
Stop juggling between platforms and start streamlining ITSM-to-development workflows with the ServiceNow-Jira Connector for Jira, available on the Atlassian marketplace.
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