Javascript load error

[Wu Qijun]

It always show me that screen when i log in

[Tyler T]

Hello @Wu Qijun, in what country are you located? Your computer might be having an issue downloading certain files.

[Wu Qijun]

Beijing China

I found that I can log in on my laptop but not on my desktop, maybe because I have cleaned my cache of browser(chrome). maybe it could help you fix the issue?

[Wu Qijun]

mac os 

Chrome

[Nic Brough -Adaptavist-]

This does not look like a cache error, it looks like something on your network is blocking access to the files it needs to get from the server.

[Wu Qijun]

How to do?

The  Javascript is allowed by Chrome

[Tyler T]

Are the desktop and laptop connected to the internet using the same network? As Nick mentioned, this seems like a networking issue as indicated by the error message. Sorry you're having trouble.

[Wu Qijun]

Yes，the same network. I had changed another network and it still didn't work...

[Sivakumar]

@Wu Qijun Have you got any solution regarding this Javascript Load Error? I'm also getting the very same error, please suggest me.

[Omar Almanza]

Has this been solved? A client of mine cleared her Cache and instantly got this message when trying to log in again. 

[Wayne]

I can get Chrome to load the page, but Firefox 101 displays the same error as above.

[Zheng Lu (Liz)]

Same here. Someone from Atlassian team please help us fix it. I had trouble with it for months.

[Nic Brough -Adaptavist-]

It still looks like a network error, so I suspect anyone who has fixed it has done it by fixing their network.

Try the browser's debug tools - does it error on the URL given in the error message you get?  Or a more simple test - what do you get when you just visit the URL in the error?