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Unable to map "Initiative" issue type to Portfolio hierarchy level



I'm running into issues mapping an issue type to a custom Portfolio hierarchy level.

I first created the issue type ("Initiative") by following these instructions:

and associated the "Initiative" issue type with the Default Issue Type Scheme.


Following the instructions provided here:

I created a new hierarchy level by clicking the "Create Level" button. However, when I went to the dropdown to select the "Initiative" issue type, it wasn't an option and a deterministic list of other issue types were displayed.


Issue Type:

Hierarchy Configuration:


Any help would be greatly appreciated!

1 answer

1 accepted

1 vote
Answer accepted
Earl McCutcheon
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 10, 2019

Hi David,

On the Hierarchy mapping page only 6 issue types are visible in the drop down at any given time, but there is a scroll option.  Just to verify can you scroll down in the mapping dropdown to see additional issue types? 

Let me know if this is the case.


Thank you Earl,

I did not see that the dropdown was a scrollable div. I found the issue type just fine after scrolling!


Like Earl McCutcheon likes this

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