Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Ticket Duplicate Surge

Kenese Kaulave
Kenese Kaulave Oct 27, 2020

A ticket was created by another IT officer, but shortly after the ticket was created a surge of the same ticket continued to duplicate over 83+ tickets. I am very new to Jira Service Desk and am currently looking at solutions but am not able to find one that is based on my issue. 

Answer
Watch
Like Be the first to like this
330 views

1 answer

0 votes
Angus Russell
Angus Russell
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 27, 2020

Hi @Kenese Kaulave 

I think you've posted your question in the wrong category. It sounds like a Jira Service Desk question but it's posted under Advanced Roadmaps.

Try here - https://community.atlassian.com/t5/Jira-Service-Desk/ct-p/jira-service-desk

Thanks,

Angus

Reply

Suggest an answer

Log in or Sign up to answer
Portfolio for Jira
Advanced planning
TAGS
AUG Leaders

Atlassian Community Events

See all events