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Start date disappears after saving changes in Plan

Hillary Moore December 29, 2023

When I add a start date to an issue in my Plan, the start date appears in my Roadmap view. But after I 'Review Changes' and save my changes to Jira, the start date disappears from the Roadmap view. How can I prevent this from happening?Jira start date - 2.pngJira start date - 3.pngJira start date disappears.png

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Crystelle S
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February 29, 2024

The fields you are updating in Plan have to be available to you in Jira as well. Are there any restrictions on this field in Jira itself? Could there be a user restriction or other validation on that ticket screen that keeps you from updating it?

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