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I am trying to get the view to show issues grouped by reporter. Looking at the view settings this is not an option. I did look at trying to create the team as the reporter so i could then select on view settings group by team. but this did not work. Any ideas please. Thanks Graham
Hi @Graham Hitchmough and welcome to the community!
Please provide a bit more context as to where you're trying to group this information (JSM queue, Scrum/Kanban board, Dashboard, Filter results, etc.).
Note - If you're trying to do this in the filter results, you're not going to be able to group results, only sort.
Ahh sorry I missed that you tagged it AR. Yes unfortunately, by reporter is not an option. May I ask why the need to group by reporter? In most cases, the reporter is representing a team, product (component), etc. which is why AR is designed for those limited grouping options.
Hi Mark, thanks for coming back. The reason why i am looking at reporter view. We have multiple project managers who police the work through multiple stages of the kanban board. Each stage is undertaken by a different team and this is captured by assigning the lead for that team to the assignee field. The reporter field keeps the project manager name as it goes through the complete process. In advanced roadmaps i have set up a search issue for a project manager using the reporter field. Which is great as it shows their tickets but i would like to be able to show all their tickets grouped against their name in advanced roadmaps. This would then give me a view in advanced roadmaps where i can see all of the tickets against each project manager and the status of those tickets.
I see. I would recommend the easiest path would be to leverage automation to dynamically populate a component based upon the project manager. Then group by component.
I understand that you're looking for a solution for Advanced Roadmaps, but just to put this out there: If you're open to a solution from the Atlassian Marketplace, this would be easy to do in the app that my team and I are working on, JXL for Jira.
JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with a number of advanced features, including the ability to group your issues by any issue field; of course, this also works for the reporter.
This is how it looks in action:
You can create any number of nested groups, and combine grouping with JXL's other advanced features such as support for issue hierarchies, or conditional formatting.
Any questions just let me know,