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How can I use a saved filter in Portfolio for Jira, Cloud version

Cynthia Lee June 3, 2019

I have been trying to add a filter on the issue selection page (using the drop down), but it does not find the filter. 

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Earl McCutcheon
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 4, 2019

Hi Cynthia,

If you own the filter or the filter is shared with you the filter should show up in the list, but if the filter is not showing up in the list for the issue sources when creating or editing the plan the only thing I could think of, would be if you do not have permissions on the filter.

I would say check the filter owner, and make sure you have permissions to the filter, you can change ownership  of the filter if you have Administer Jira global permission and grant the appropriate permissions as the filter owner.

Let me know if this is the case.

Regards,
Earl

Cynthia Lee June 6, 2019

Thanks, Earl. It took a day and I was finally able to use the filter.

Like Earl McCutcheon likes this

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