You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
A customer has explained in detail why they think Advanced roadmaps is not convenient for them. Below are the points they have made. Does anyone out there have any experience of the points raised below and what can be suggested as a solution? We are on Jira Datacenter.
Any help would be much appreciated.
Regarding bullet 2, I'd respond that dependencies between items with start/end dates ARE shown on the timeline.
The others are nice suggestions to enhance Advanced Roadmaps in Jira (generally, not just Data Center).
However, none of them are supported with Atlassian's current offering of features in Advanced Roadmaps. You're free to suggest them as product enhancements here, but that's not going to help you satisfy your customer on these exact points this week or this year.
What I'd suggest is focusing on the value that Jira Roadmaps CAN offer your customer, given the current features of that product. Based on their questions. I'm going to assume that Jira is being used for multiple teams (thus the interest in Advanced Roadmaps). In that case, Advanced Roadmaps has a LOT of good features you're just not going to be able to get anywhere else.
It's ok to say that "the tool doesn't do that". Some people just like to bash tools about minor things (e.g. "not enough colors"). Focus instead on the major values provided. Stick to the higher-level data and overview that Roadmaps are intended to support, and don't get distracted by "would be nice to have" wish lists.