"implements" and "is implemented by" links being erased by Advanced Roadmaps

[David Laine]

We have just discovered quite a significant bug within the Advanced Roadmaps for Jira Cloud.

We use JPD and have Epics linked to Ideas via the "Delivery Links", which creates "implements" link types from the Epics.

If you then include those Epics in an Advanced Plan, and try to edit anything on that epic via the Advanced Plan e.g. start date, due date, priority etc. when you save the changes to JIRA, it removes any links from the epic with those link types. 

Further tests have shown that it does not matter what the issue type is, if the link type is either "implements" or "is implemented by" editing any epic via the advanced plan with automatically remove those links upon saving the changes to Jira. We also tried all other link types - and they are fine.

We also tried this on a separate company instance of Atlassian JIRA Cloud and had the same issue.

This is a pretty serious issue for us, as had we not discovered this, our links to our JPD system would have vanished without anyone knowing why.

Has anyone else come across this issue? Our users of the advanced plans and JPD are reasonably sure that this was working fine in the past - and this issue could be as a result of a recent cloud update.

I don't seem to be able to find where to report this issue to Atlassian, but would appreciate any help in doing so, or would be very happy to demonstrate the case with anyone from Atlassian. 

[Ken Molleson]

we have this same issue. Has this been addressed yet or have you figured out a work-around?

[Ken Molleson]

@David Laine they contacted me as well through the support ticket I submitted and mentioned that it was a known issue, then followed up almost immediately mentioning it being fixed. We pushed a bunch of changes after a program sync today and the query I built to catch it happening didn't show anything so I'm cautiously optimistic, though I'm going to continue to check my query daily for another week or so, just to make sure.

[David Laine]

Hi @Ken Molleson ,

Atlassian support have now contacted me and asked me for replication steps etc.

I have just tried to replicate the issue, but I can no longer to so.

Please can I ask - do you still have this issue or has it been fixed your end too?

Kind regards, 

[David Laine]

Hi Ken, thanks - I tested it in two separate Atlassian Cloud accounts, good to know you confirmed the same issue. 

I have no work around sadly, as the "delivery" link functionality in JPD uses this "implements" link type - so I can't even use a different link type.

I am hoping that someone from the Atlassian team sees this, as I cannot report this as a bug because Atlassian do not permit this for some strange reason.