Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Remove assigne user from reqest participants field

Hello I am looking for a solution on how to delete a person assigned in a linked issue from the Request Participants field using groovy. 

When a customer sends a request by e-mail to the HelpDesk, he often includes a person who is then assigned to a cloned issue in another project

As a result, the person to whom the issue has been assigned receives two types of notifications. Those from the project and those for the customer.

These issues are copied by the automation, not manually. And the person who is assigned to this task is chosen from the cascade list. I am looking for a solution how to remove from the Request Participants field of the user selected in the cascading list.

1 answer

1 vote

Hi Tomasz,

Thank you for your question.

You can delete a person assigned to a linked issue from the Request Participants field programmatically. 

Please refer to the following REST API documentation: https://docs.atlassian.com/jira-servicedesk/REST/3.12.0/#servicedeskapi/request/{issueIdOrKey}/participant

Thank you,
Jira Service Desk

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

Send an Email or Publish to Confluence - What should you do with your release notes?

Background When you hear the words ‘Release notes’, almost always you think of an unsolicited email from a software vendor. But I am here to tell you that from our data, sending release notes via E...

135 views 1 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you