Determine what displays on a Jira board using filters

15 min
Intermediate

By the end of this lesson, you'll be able to:

  • Describe how board filters determine a board’s content
  • Create sub-filters for kanban boards
  • Use quick filters and custom filters to limit displayed cards
  • Grant users permission to view or edit filters used as board data sources

Control what appears on your board

Each board has a filter that determines the work items displayed on that board. The board filter uses Jira Query Language (JQL) to show work items that meet specific criteria.
👇You configure board filters the same way you configure other filters in Jira.
The Jira software interface. The JQL filter "project = "PLAT" ORDER BY created DESC" is highlighted to show how the filter is sorting the project's issues.
Board filters behave differently depending on their project type.
A team-managed board can only include work items from the project it’s in. Because of that, you can’t configure the board filter. The board will always show all work items in the project that have a status included on the board.
A company-managed board can include work items from a single project or multiple, including team-managed projects.
To configure a board filter in a company-managed project:
  1. From your board, select More actions (represented by •••), then Board settings.
  2. Under Board filter, either select a different filter or select Edit filter query to configure the current filter.

Let’s explore some examples!

👇Click the tabs below to see how you would write a filter query for each scenario.
Team A has a board. A new engineering project called ENG is created from the scrum project template. The board filter is automatically configured to show all the work items in the ENG project.
👉 Here’s how you would write the filter query: project = ENG ORDER BY Rank ASC
A diagram showing one Team (team A) and one project (Eng Project) belonging to one board

If you want to rank your work items on a company-managed board or backlog, you need to include ORDER BY Rank ASC in your board filter.

Manage who can view company-managed board filters

As a company-managed board admin, you can manage which users can view your board by adjusting the permissions for your board filter. If a user doesn’t have permission to view your filter, they won’t be able to view work items in the board.
To edit board filter permissions in a company-managed project:
  1. In Board settings, under Board filter, select Edit filter query.
  2. Next to the filter name, select Filter details.
  3. Next to Permissions, select Edit permissions.
👇 Click the icons below to learn more about editing permissions.
1
2
3
4
Labeled graphic showing 4 different fields in the "Edit Filter" modal. 1. Name 2. Description  3. Viewers and 4. Editors

To see the work items on a board in a team-managed project, users need permission to view that project’s work items. Project admins grant this permission through a project role.

Configure the sub-filter

In addition to the board filter, company-managed kanban board admins can configure a sub-filter. Company-managed kanban boards have a default sub-filter that shows work items that either don't have a fixed version or have an unreleased version, but you can edit this.
The sub-filter query enables you to show a subset of the work items encompassed by the board filter. A sub-filter can only ever show fewer work items than the board filter.
To edit a sub-filter:
  1. From your board, select More actions (represented by •••), then Board settings.
  2. Under Board sub-filter, click in the field to edit the query.
  3. Click the checkmark to save your changes.

Board reports will always reflect all work items in the board filter, regardless of the sub-filter.

Create quick filters

Company-managed project boards include quick filters that allow users to limit which work items are displayed. Board admins configure the filters using JQL and they appear as buttons on the board.
👇 In this example, a company-managed project uses quick filters to show only Recently Updated work items or work items Assigned to Me. These filters appear as buttons on the board.
the quick filter function in a jira board, filtering for Recently Updated work items
Every board comes with two default quick filters: Assigned to me and Recently updated.
👇 Take a look at the JQL query for each of the default quick filters.
Quick filter
JQL
Description
Assigned to me
assignee = currentUser()
Displays work items assigned to the current user
Recently updated
updatedDate >= -1d
Displays work items updated in the last day
Board admins can remove these quick filters and create new ones. To create or edit a quick filter, in board settings, go to Quick Filters.
👉For example: A complex board displays work items across multiple projects. Create quick filters to show work items from specific teams and projects.
👇 Here’s an example of quick filters based on the component field.
Jira interface, showing the create a quick filter modal with the query "component = Internal Report"
Jira interface, showing the issues filtered by the "internal" filter

If users select multiple quick filters when viewing the board, only work items that meet all quick filter criteria will appear.

Create custom filters

Team-managed project boards include a very similar feature called custom filters. Project admins configure the filters using JQL and they appear as checkboxes on the board.
👇 In this example, a team-managed project uses custom filters to show only the Highest priority work items or Lowest priority work items. They appear as checkboxes on the board.
The custom filter creation page in a team managed project with filters created for high and low priority issues
The custom filter dropdown options on the Jira board, showing high and low priority filter options
To create or edit a custom filter, in board settings, go to Custom filters.

Understand how filters and queries affect a board

The Engineering team uses a company-managed kanban board. Take a look at their filter configurations below. Then, click the boxes below to see if you can determine what will display on their board.
Filter Query
project = ENG ORDER BY Rank ASC
Kanban board sub-filter
assignee is not EMPTY
Hide completed work items older than
2 weeks
Quick Filter 1
resolution != "Cannot Reproduce"
Quick Filter 2
resolution is Empty
👇 Click the boxes below to see what work items will display on the board.
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next lesson

Create a board in Jira

  • What types of boards can you create?
  • Relationship between boards and projects
  • Create a board
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