About Atlassian credentials

Find details about Atlassian credentials, including how to prepare, register, and pay for exams, and FAQs.
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Get credentialed with Atlassian

Demonstrate your knowledge and expertise in Atlassian roles, apps, and solutions to advance your career, earn recognition, and highlight your skills.
Atlassian Certificate Holder (ACH) certificates are built for Atlassian app users. Certificates are free, quick to earn, demonstrate your foundational knowledge of Atlassian apps or solutions, and are a valuable first step in your Atlassian credential journey.
Atlassian Certified Associate (ACA) certifications are designed for professionals who use Atlassian products in their jobs. Associate certifications are industry-recognized credentials that help showcase your Atlassian knowledge and skills to boost your career.
Atlassian Certified Professional (ACP) certifications are crafted for Atlassian solution administrators. Professional credentials highlight advanced skills, helping you stand out as a skilled and trusted expert.
Visit Atlassian credentials
To learn more, please see our Atlassian Certification Designations page and check out our Certifications-at-a-glance brochure.

Prove your skills with Atlassian Certification Designations

Atlassian Certification Designations are official recognitions that validate an individual's proficiency in administering or using Atlassian solutions. Each designation consists of a set of related credentials.
Visit the Atlassian certified designations page

Maintain your certification

Your certification is valid for two years (24 months). There are different ways to maintain your certification before it expires. Note that the renewal only applies to certifications; certificates are not renewable and are valid for one year (12 months).
Learn how to maintain your certification

Share your Atlassian credentials

Find out how to share your credentials with your network.
Learn how to share your credentials

Prepare for the credential exam

We will test your ability to use Atlassian apps in various environments and contexts. To successfully earn an Atlassian credential, you’ll need to review test prep materials from Atlassian Learning, and you’ll need real-world experience.
Be sure to learn about any features of the app that are not part of your day-to-day work experience, and get real-world practice with those features if possible.
We want you to succeed on your first attempt, so we strongly recommend a careful preparation strategy, even for those with many years of experience.
Read all the exam details for your chosen credential
See all credential options here and ask yourself:
  • Do you fit the target audience description?
  • Do you have the recommended level of experience?
Review the exam topics for your chosen credential
Critically analyze your proficiency across all the topics. Consult the support documentation to make sure you're aware of all the practices and functionalities that could fall under the scope of each topic.
Use free prep materials
We recommend the free credential prep for your chosen credential.
  • Complete each course
  • Review exam success resources
  • Check out related community groups
  • Use the Trello prep template
Review your exam readiness
Evaluate your exam readiness and identify areas where you still need more study and practice.
Consult Atlassian documentation and other resources to learn about aspects of the app or role that you don't use often.
Form a study group to collaborate and benefit from others' experience.

Review test tips

Exams are delivered in a timed session, so you should be prepared to work quickly. You can flag questions to return to later.
  • There are no negative points for incorrect responses, so you should respond to every question to the best of your ability.
  • Questions are intended to be challenging. We present real-world scenarios about meeting requirements, troubleshooting, and solving problems. You'll need experience with Atlassian apps to be successful.

Log in to the credential portal

Atlassian uses CM Connect as our credentialing platform portal. This is where you can view your credentials, renew certifications, create transcripts, and initiate exam registration. You can access the portal via single sign-on with your Atlassian account or you can use a personal email to log in. We recommend using your personal email address so you can take your credentials with you throughout your career.
Create an Atlassian accountReview your Atlassian account profile

Register for an exam

Certification exams are delivered and proctored online. You'll pay the test delivery provider directly using a credit card.

Exams for Atlassian certificates, unlike certifications, are free and unproctored.

To register for an exam, log in to the credential portal and begin the registration process under the Schedule and Take Exams menu.

On the Certiverse page, you will find an exam registration guide and instructions for downloading and testing the secure browser software used for certitication exams. You must install and successfully test the secure browser software prior to your exam appoinment.
Log into the credential portal

Atlassian exam voucher use

Vouchers are not available for purchase. Atlassian occasionally issues vouchers to candidates on a case-by-case basis.
These policies apply to all Atlassian exam voucher holders:
  • Each voucher has an expiration date and must be redeemed before it expires.
  • Vouchers are not redeemable for cash.
  • For voucher questions or modifications, please reach out to our support desk.

Verify a credential

Credentials can be verified from the credential portal. Credential holders can generate a URL for a credential or create a transcript to share with employers. See Share your credentials for details.
If an employer has concerns about the validity of a credential provided by a credential holder, they should raise an issue with our Service Desk.
Verify a credentialRaise an issue with the Service Desk

Terms of participation in the Atlassian Credential Program

Every time you launch an exam, you'll be asked to agree to Atlassian's credential candidate agreement. We recommend reviewing the agreement in advance. Other policies can be found on our Policies page.

Atlassian credentials FAQs

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