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Salvatore Montalto
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Accessing the database of jsm public cloud to retreive billing-relevant data (REST API)
Question
Asked April 23, 2024
Re: Re: customers mail that was supposed to open a new ti...
Question
Replied January 16, 2024
customers mail that was supposed to open a new ticket was attached as a comment to an old ticket
Question
Asked January 9, 2024
Agents write comments for customers, customers do not receive an e-mail
Question
Asked November 20, 2023
Re: Re: I get several instances of the same SLA displayed...
Question
Replied November 13, 2023
Re: Re: I get several instances of the same SLA displayed...
Question
Replied November 13, 2023
Re: Re: Can a default value be set for linking tickets?
Question
Replied November 13, 2023
I get several instances of the same SLA displayed in a project
Question
Asked November 13, 2023
Can a default value be set for linking tickets?
Question
Asked October 26, 2023
Is it possible to change the order of the displayed status transitions in the ticket?
Question
Asked October 26, 2023
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