Mikael Sandberg Community Champion

Hi all, I feel like a newbie all over again trying to figure out Analytics, which is good since I am learning something new. I am creating a issue detail chart with issues that are using a custom cascading field to indicate what type of leave it is. Instead of duplicate the rows where the field has two values, how can I…

Hi and happy Friday! Is there a way to filter start date based on a calendar control and if so, how do you do that?

Hi Community! I have a question regarding assets in the product selection. Currently it is saying that I have 0/0 schemas to select from. What do I need to to enable my schemas to be visible in Analytics?

Hi Community! Has anyone created a data connection to NetSuite so that you can link data in Forms? Based on what I can see I need to provide consumer key/secret and token Id/secret, and I don't see how you can do that in the data connection. Just wanted to check if anyone done it before I go down a different route to get…

So, as a FDA regulated company we have to validate off-the-shelf software that we use, with some exceptions. We recently went through an audit and is was brought up that the validation of Jira (written as a OQ/PQ validation) did not have requirements for backup and data retention. My argument is that this should not be…

Change might not be fast and it isn't always easy. But with time and effort, almost any habit can be reshaped. ― Charles Duhigg People are by nature resistant to change, and that is why so many people in an organization will resist a new initiative or idea. We have been using JSM now for 8 months and still 70% of our…

So it looks like automation can now use the on-call schedule in Opsgenie (a feature that I have been waiting on for a while now) and I got my automation set up. But I am running into an error when it execute, it says it cannot find the team schedule. Anyone else running into this issue? As you can see it finds the schedule…

Is anyone using the lookup object in an automation were the value includes & in it? I have an automation that is looking up approvers based in the department, and one of our departments has an & in its name and the lookup fails if I reference the custom field in the query. But if I manually enter the department name in the…

Anyone using the new External Import in JSM Insight and are importing user attributes? What should the schema and mapping document look like? The API documentation is not very clear on that part.

Anyone else using entity properties on users and can access it via automation? I have added properties to my user, but when I am trying to use it in an automation the properties comes back empty. The values are there when I check them via the/ rest/api/3/user/properties end point.

Anyone using the filter for issue scope to narrow down the selection of objects returned in an Insight field using a hidden field on the request form? I have tried both with a single line text field and a single select field, but none of those seems to work. The only time it works is if I explicitly specify the value. It…

Does anyone have a good workaround for JSDCLOUD-5596 (myPending, pendingBy bug? We have a procurement workflow that requires approvals from multiple people before the ticket can be transition and not being able to report on who still needs to approve a ticket is bit of a pain. Does anyone have a good workaround for it?

Is anyone else running Jira Software 7.11.1 and have noticed performance issues when initially loading the logon page? I ran into this issue when doing some functional testing that it took up to 60 seconds to do the initial load. Once the page is in the browser cache everything is working fine. Once the server is restarted…

Posting to get the kudos for posting in a group.

Hello, Atlassian Community! My name is Mikael and I'm here to share my experience of choosing and purchasing software. To start, I'll tell you about the problems my team was tasked with solving. At the time of the switch, I was working for Hill-Rom IT Solutions, and I was responsible for administrating the tools we used…

Anyone running Jira Data Center and is using it as the user directory for Bitbucket and/or Confluence? Are you able to specify the common URL that points to the proxy server instead of a specific node? I am running HAProxy and when trying to use the common URL when setting up a user directory in Bitbucket/Confluence I get…

Happy new year to you all! Since I am leaving my current position I promised that I would post it here that SonoSite is looking for an Atlassian tools admin. SonoSite is located in Bothell WA and the position is on-site, and you would be working with on-prem Bitbucket Confluence and Jira Data Center. If interested, please…

Hi all, my name is Mikael Sandberg and are one of the Community leaders here on Atlassian Community. I am the Principal Applications Specialist at FUJIFILM SonoSite and on my spare time I hang out here on the Community. If you are here at Summit, stop by the Community booth to earn some cool and exclusive badges!