Rik de Valk (Brainboss) Expert

Discussions

    • ⭐️ Transform your portal (Part I): Personalise your select lists

      In this article we will explore the power of Assets in combination with Jira Service Management to allow users to select their own assets (equipment) when raising a request. From endless scrolling... To quickly select! It sounds simple enough, but you do need to perform some configuration work that extend beyond your…

    • How do you call the 'Agent side' of Jira Service Management

      Hi community! And happy Friday! Today I was working on expanding the Glossary for an organisation with some terminology used in the context of the Atlassian suite. And I realised something: I don't have a word for the 'agent-side' of Jira Service Management! I think it would be very useful to have a word to refer to the…

    • Asset field AQL currentReporter in Goups attribute

      Hi Community! I need your help on a Asset Custom Field AQL for filtering the issue scope. In the Object Schema "CMDB", we have an ObjectType "Service Offering" that has an attribute 'Subscribers'. The Subscribers attribute is of the attribute type Group and can contain multiple Groups. We have a Custom Field of the type…

    • User cannot set parent link without Portfolio permission

      Hi, We have Portfolio for JIRA and have limited the access to Portfolio to users who work in a team-of-teams. But we do want normal users to be able to set the Parent Link from within the Create / View / Edit Issue screens. But users now get the error "You are not authorised to perform this operation". And it seems that…

    • Portfolio parent link also allows selection of closed issues

      Hi, The Parent Link field (Portfolio for Jira) allows users to select issues that are closed. I cannot imagine a use case where this would make sense. As far as I know the Epic Link field doesn't allow closed Epics to be selected. Do you think there is a good reason for Parent LInk to allow selecting closed issues? Or…

    • Portfolio target start and target end

      Hi, On the documentation of Portfolio Server it describes the usage of target dates: https://confluence.atlassian.com/jiraportfolioserver/adding-target-dates-868977194.html. We're running v2.1.6 which (26th of Jan '17) is - as far as I know - the latest version. But we cannot find target dates anywhere. Is this…

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