Discussions
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The Issue with Spaces and Work Items
What Terminology Changes Really Cost What’s in a name? Quite a lot, when that name is embedded in URLs, APIs, JQL, documentation, user habits, and AI. When I recently moved to Jira Cloud as a technical writer, I soon realized that I had arrived in the middle of a language migration. Issues were becoming work items.…
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Rethinking Documentation. A Technical Writer's Journey into the Atlassian Ecosystem
Hi, I'm Evelin – a technical writer and UX writer. I'm new to the Atlassian ecosystem, so you can think of this as my introduction post. At the same time, I'd like to share a few first observations from a technical writer's perspective—and connect with others in the community who help people find, understand, and share…
