Discussions
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The skeletons in your Data Center closet
Picture an auditor asking, very politely, whether you can promise there is no personal data or stray credentials sitting in your Jira tickets or Confluence pages right now. You start to say "of course not," and then you remember that 2021 support ticket where someone pasted a customer's full card number into a comment. The…
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Redaction vs Encryption: Securing Jira Ticket History Before a Third-Party Move
Sooner or later, someone outside your core team touches your Jira instance. A migration vendor moving you to Cloud, an MSP handling admin, an acquiring company running due diligence, an audit team, even a security app like ours that installs into your environment. We build these tools, so we know it from the third-party…
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When Your External Team Needs Confluence Access… But Your License Budget Says “Nope”
If you’ve worked with Confluence or Jira long enough, you’ve probably faced this moment. Your organization outsources some work, maybe technical support, development, or QA, and suddenly an external team needs access to internal documentation. And then comes the classic internal conversation: “We just need them to read a…