Discussions
-
Lansweeper Integration with Jira Service Management: Unifying Asset Inventory and Service Management
As IT teams strive for greater ITSM maturity, integrating Lansweeper with Jira Service Management (JSM) is becoming increasingly essential. By combining Lansweeper's automated asset inventory with Jira's flexibility, you can create a powerful, data-driven ecosystem that enhances your IT processes, especially in Incident,…
-
Why Can’t Service Accounts Create Global API Tokens?
Hi everyone, I’d like to bring up a discussion about a limitation I’ve been facing when working with service accounts. Currently, a service account can only generate scoped API tokens, while regular users can still create global tokens. I understand that Atlassian’s approach focuses on improving security, but in real-world…
-
Rovo – Increasing the Weight of References in the TCREI Framework
During testing with the TCREI approach, “Context” and “Evaluate/Iterate” strongly influence answer quality, but “References” seems to have minimal impact. Has anyone successfully improved Rovo’s accuracy by boosting the relevance of specific Confluence pages or Jira items in the reference section?
-
Jira Automation – Unable to Update Multi-Value Fields via JSON
Ao atualizar um campo de seleção múltipla ou um campo vinculado a ativos via JSON no Jira Automation, apenas o primeiro valor da matriz é aplicado. Exemplo: <span>{ "fields": { "customfield_XXXX": [ { "value": "A" }, { "value": "B" } ] }}</span> Essa é uma limitação conhecida da API interna do Automation? Alguém encontrou…
