Raafi Mohammed Atlassian Team

Hello Atlassian Community! I’m excited to share an important update about the next step in our journey to unlock more customization capabilities in the JSM Help Center. We have separated the Help Center navigation from the banner, paving the way for new and exciting features. This means you can now independently customize…

I’m excited to announce that we've launched a major new capability to create and curate full-length customizable Landing Pages in your JSM Help Centers and showcase them as smartlinks on the Home Page. This is now generally available in Jira Service Management to all Premium and Enterprise customers! 🚀 The Help Center is…

Hello Atlassian Community! 👋🏻 I’m excited to share the next development in our journey to bring you more customization capabilities to Help Centers in Jira Service Management! We previously released the ability to create and manage topics and feature and sort portals, geared towards giving you better control over how…

I’m excited to announce that the ability to link projects to Help Centers is now available in Jira Service Management Premium and Enterprise 🚀 In July, we released Multiple Help Centers in Jira Service Management, to allow for multiple front doors for different sets of employees or customers looking for support. The #1…