Discussions
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What time works best for virtual community events?
Friday evening works for some.Saturday morning works for others.Midweek sounds good until calendars start filling up. Each week, Atlassian Community Champions run dozens of events across the world, and many of them are virtual. But one question keeps coming up every time we plan one: what day and time actually works best?…
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Request Blocked VI: Any gamers here?
Very serious Monday matter. GTA VI pre-orders are live, and my request has officially entered the “blocked” stage at home. Request details: - Budget: under $100 - Justification: historic gaming moment - Expected outcome: instant approval - Actual outcome: request blocked So naturally, I did what any reasonable person would…
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Goodbye “Projects,” Hello “Spaces”: My Take on Jira’s Terminology Shift
Just wanted to share my thoughts on the great—and not-so-great—sides of this change. So yeah, big news: Atlassian is officially replacing the term “Project” with “Space” across all Jira Cloud products. 🚨 What’s Changing? In simple terms: Anywhere Jira previously said “Project,” it will soon say “Space.” Where?Pretty much…
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💥 Why MVPs Fail in Agile Teams (and What I Try Instead)
If you’ve worked in Agile for more than five minutes, you’ve probably said it, built it, or been burned by it. It’s supposed to help us move fast and learn faster. But in practice? Most MVPs either flop, get ignored, or turn into awkward, half-baked features that no one asked for. As a product guy who's worked closely with…
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JSM Widget Not Loading on Microsoft / SharePoint Pages Due to CSP Changes?
We’ve observed an issue with the Jira Service Management (JSM) widget on Microsoft-based and SharePoint-based products. Previously, the JSM widget was working as expected for users who embedded it into their SharePoint pages or other Microsoft-hosted applications. However, following recent changes by Microsoft—specifically…
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When One JSM Ticket Turns Into a Tenant Takeover 😲
...aka The Curious Case of Accidental Atlassian Explorers Jira Service Management (JSM) is an absolute game-changer. It’s clean, powerful, and just… works. ✅ But once your JSM instance is live and out in the wild — especially when exposed to external customers — something a little funny (and a bit chaotic 🌀) starts…
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Email says - Owned by First Last
Recently, I've noticed a minor issue with the Confluence emails stating, 'Your team is working on these pages. 'The 'Owned by' user information is not displayed correctly; it instead shows 'Owned by First Last.' I have observed this issue across multiple installations and setups. Is anyone else experiencing this problem?
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Anyone with points and badges not adding.
Recently, I noticed that Kudo points and badges are not being added. I observed this with multiple challenges: At Your Service, Early AI-dopter, Automate all things, and Save me a seat where the challenges were not marked as completed, and the points/badges were not awarded. Has anyone else experienced this? -Rishabh
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Hello!! New to the JSM Group
My name is Rishabh from India and I recently joined as a Community Leader. JSM is my one of the favorite Atlassian product and I’m thrilled to be part of this group.
