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Email says - Owned by First Last

Rishabh Jhawar

Recently, I've noticed a minor issue with the Confluence emails stating, 'Your team is working on these pages.

'The 'Owned by' user information is not displayed correctly; it instead shows 'Owned by First Last.'

I have observed this issue across multiple installations and setups.

Is anyone else experiencing this problem?

temp confluence email issue.png

temp confluence email issue 2.png

Comments

Shivam Sharma - Optimizory

Hi @Rishabh Jhawar ,

I've checked this out over the last few emails, and I've not found this in any of my email.

I've checked it in last month's emails as well.

Screenshot 2025-01-22 at 12.26.02 AM.png Screenshot 2025-01-22 at 12.20.24 AM.png

Emiliano juan Bradford

que paso

Amanda Barber

Hi, @Rishabh Jhawar - I see this, too, but only for my Community Leader Confluence space.

paul_tansey

I'm seeing the same thing you've reported.

Rishabh Jhawar

Hi @Amanda Barber ,

I noticed this in the community leader space and also in a work-related space just an hour ago. I suspect that this is a recently introduced bug. temp confluence email issue 2.png

Regards,

Rishabh

Rishabh Jhawar

Up until the last such email, everything was looking good. This issue probably started with the emails that were triggered today.

I saw this in multiple setups/domains

Rishabh Jhawar

Thanks for confirmation @pau

I suspect that it started sometime today.

Shivam Sharma - Optimizory

Yes, perhaps this will be triggered in a new set of emails for this week.

Rishabh Jhawar

yes, I guess

Christian Merk

Hi @Rishabh Jhawar ,

I have created a new page in my personal space yesterday afternoon and 2h later one of my key-users got this email you described.

But we have no clue yet, which behaviour or trigger started this action.

Regards,

Christian

Rishabh Jhawar

@Christian Merk

The pages that I got email update for are pretty old (months/years old). I guess this is not for recently created pages but rather issue with how email picks up user names.

Seems like all was ok until yesterday and this issue got introduced yesterday.

Rune Rasmussen

I'm seeing this as well.
I'm guessing first and last name is being resolved properly.

Annette Herzog-Lang

Same here!

Michiel Schuijer_jlry2w

Hi, yes, I can confirm this happens in our org emails as well.

Same!

Miriam Hopton

Same with me, I saw the same thing happen to our Confluence emails with yesterday's email as well.

Hopefully it is a known bug and in the works for a fix.

Andy Gladstone

@Rishabh Jhawar just jumping in here to let you know I have also been seeing this across all instances since Sunday January 19. I'm hoping an Atlassian Product Team member will jump in here with acknowledgement and an explanation.