James Rickards _SN_ Rising Star

Discussions

    • New Related Work Items layout

      I've just noticed a new view for Child Work Items, and it's getting much hate from our users. We predominately use issue links, and don't use subtasks nor the parent/child hierarchy. Currently when opening a work item, you no longer see linked work items and subtasks in a separate panel. Atlassian is now grouping these…

    • The "team" field is not visible on Dashboard Gadgets

      Currently we are looking to use "team" field to separate out which teams are working on issues in the one project. However, the "Teams" field does not show up on Dashboard gadgets such as the two-dimensional filter gadget, or the issue statistics gadget. This makes it harder to compare progress of issues in a project by…

    • Is there a way to disable the new due date reminder email

      My users are complaining as they are suddenly getting "you have work items that are overdue" emails. Our use case sets the "start date" and "due date" fields on a work item representing a reporting record. This ensures that the period it covers is visualised on various OOTB screens like Calendar and Roadmap without needing…

    • I keep getting projects confused

      I've been giving this new UI a good thrashing for months, and I finally figure out why I keep getting confused, and what is causing my additional cognitive load vs the old UI. There is no difference in font size for project names vs JSM queues. Take this view here with 3 projects (names redacted for privacy), note the…

    • The new "All Work" tab is confusing our newer Jira users.

      OK, I just ran into a novel UX scenario on the first day of rollout to our users. It is to do with the new "All Work" tab on the horizontal menu of a project. In the past to search "all work" users would have used the "Advanced Search" or "Filters" screen which is clearly project agnostic. With this new horizontal menu,…

    • Is there an option to stop the Issue GET API from auto-injecting Emojis into my rich text fields?

      We have contract clauses in our requirement tickets in a Text Field (multi-line) field. e.g. REDACTED section 3.1(i), REDACTED When I retrieve the ticket via the Rest API, Jira is converting the `(i)` to an emoji. "content": [ { "type": "paragraph", "content": [ { "type": "text", "text": "REDACTED section 3.1" }, { "type":…

    • Widgets for JSM on Teams Page

      Since seeing the paper prototypes of the new teams landing page, I've had a few ideas for new Widgets/Information that I'd like to see. Starting this thread as a place for me to jot down any widgets that I feel would add value to the team and why. e.g. As a JSM Team Member, I want to be able to quickly find issues in…

Avatar