Silvia Davis Atlassian Team

If you and your team are spending way too much time triaging tickets or answering the same five questions every day, this one’s for you. We’re hosting a casual, demo-packed AI roundtable all about how Service Collection AI and Rovo can take on the grunt work across your entire service flow—from the moment an issue comes in…

If you missed our event “Let’s Talk Assets!” AMA, here’s the short version: the new Assets Data Manager experience is faster to navigate, easier to understand, and designed to help teams bring scattered asset data together into one trusted view. In this virtual session, we walked through the redesigned Data Manager UI,…

**** New Data Manager UI *** Read the AMA post-event blog, watch the AMA, and the new HOW-TO videos here The Assets Data Manager is now in GA! for all users! With the latest capabilities of Jira Service Management Assets, you can ensure that your asset data is complete, correct, and current. What does Data Manager do? Data…

Hi there, If you've ever stared down a spreadsheet full of stale, scattered, or just plain unreliable asset data — this one's for you. We're hosting a live AMA: Let's Talk Assets! where we'll pull back the curtain on the brand-new Assets Data Manager UI, redesigned from the ground up to make managing your asset data…

Hey Assets community! 👋 We've got some exciting news to share — Assets Data Manager has a completely redesigned user interface along with a new, streamlined setup flow that makes getting started (or leveling up) easier than ever. What Is Assets Data Manager? If you're new to it — welcome! Assets Data Manager is a powerful…

Complete, current, and correct data: Intro to Jira Service Management Assets Data Manager Hello everyone, As you may have read in Tori’s blog, ”The wait is over—Assets Data Manager is GA”, I will share the Assets Data Manager in ACTION! Complete, current, and correct data: Intro to Jira Service Management Assets Data…

This Thursday, March 26, Salome Khaindrava, CEO of Atlassian Partner Twinit, and I will share Best Practices in Asset and Service Configuration Management. Salome has been implementing Assets and developing additional solutions that can benefit your asset and service configuration management processes. Beyond IT assets,…

Hi there, Thank you for joining me at the Assets Data Manager AMA on Thursday, Sep 9, 2025. I enjoyed the interactive webinar with everyone who attended. Here is the webinar summary. BTW, I used Rovo and Loom to help write it, cool, ha! Don't worry, this is truly me behind the keyboard. Anyway, here is the recording. Watch…

Hello everyone, Hope you had a fabulous summer or …winter! If you missed the webinar, “IT Asset Management at Scale: Panel with Osttra and Flexera,” here is the link to watch it. Big Thanks to @Dorothea Linneweber @John Sorensen from Flexera, and @Barry Kelly from Osttra. Below are the Webinar Q&A. If you have additional…

Hi there, here is a quick overview of the new eBook: Five tips for practical Asset and Configuration Management implementation while avoiding common pitfalls. Feel free to comment below, and add your tips too! Cheers, Silvia Davis

Welcome to the new home for Assets! We understand that for many customers, Assets is crucial, not only to your work in Jira Service Management but in other apps such as Jira and Confluence. To reflect this, we are excited to share that over the coming weeks we are releasing a dedicated experience for Assets. This will be…

If you weren’t able to attend Team ‘25 don’t worry, we’ve got you covered! Watch Now! What’s new in Jira Service Management: AI and Ops Insights, where we’ll recap all the exciting announcements for Jira Service Management at Team ‘25. Plus we’ll give you a sneak peek into what’s coming next! You can expect to hear about:…