Discussions
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The Eleven-Minute Change Request
A joint use case from Optimizory and BrizoIT, the teams behind Links Explorer and Company Calendar for Jira. In short: When something changes in Jira, teams need two answers: what does this change affect, and when can we fit the extra work? This is the story of one change, answered with two apps, in four steps. Every…
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Risk tracking inside Jira, without the spreadsheet
Most teams I talk to keep their risk register in a spreadsheet. The work, meanwhile, lives in Jira. Two systems, no link between them, and a register that quietly goes stale between steering committee meetings. We've been building Risk Manager for Jira to close that gap, and on May 28 we're hosting a webinar where @Mahima…
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What does it actually mean to change something?
That's a question we kept asking ourselves the week Atlassian announced this year's Partner of the Year categories. "Marketplace Change-Maker" It's the kind of title that sounds bigger than the work that earns it, and we wanted to be honest about which side of that line we were on. The photo above is from Partner…
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Marketplace Partner of the Year 2026: Marketplace Change-Maker Finalist
Take a breath with us for a second. 🌿 Optimizory has just been named a finalist for the Atlassian Partner of the Year 2026: Marketplace Change-Maker, and we're still letting that sink in. 🎉 The Marketplace Change-Maker category is a meaningful one for us. Most awards measure things you can count: revenue, growth, and deal…
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Meet Optimizory at Atlassian Team '26 in Anaheim!
Anaheim, here we come. 🌴 Atlassian Team '26 is just around the corner, May 5–7 at the Anaheim Convention Center, and the Optimizory team will be there for the full experience. We'll be at the Partner Accelerate sessions before the main event, so we'll be around right from the start. What's happening at Team '26 Here's a…
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Still Signing Contracts Outside Jira? Here’s the Problem
You know that moment when a client says "this wasn't part of the agreement" and you just freeze for a second? Not because they're wrong, not because you don't have the answer, but because getting to that answer means leaving Jira, opening your email, searching for a PDF, hoping it's the right version, and then figuring out…
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🍂🎃 Apptoberfest 2025: See the Full Traceability Picture with Links Explorer
🍻 Hey everyone — Apptoberfest 2025 is here, and so is your Jira sanity saver: Links Explorer Ever opened a Jira work item and thought: “Wait… how is THIS linked to THAT… and why is there a sub-sub-task from 2019 involved?” Yeah. We’ve all been there. That’s exactly why Links Explorer exists If your teams wrestle with…
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🍂🎃Apptoberfest 2025: Capture Every Jira Moment with Baseline X
🍻 Hey everyone — Apptoberfest 2025 is here, and if you're not using Baseline X yet… future-you is going to be very, very angry with present-you 😅 Because the moment someone asks: “What was the original estimate?” “Who changed this field?” “Was this always in scope?” …you either have a snapshot — or you have a headache.…
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What Is Requirement Management and Why Does It Matter?
The Invisible Backbone of Every Project Every successful product — whether it’s the next iPhone, a medical device, or a flight system — starts with one thing: requirements. Requirements define what a system should do, how it should behave, and why it exists. They are the promises teams make to themselves and their…
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Managing CLM inside Jira?
Hey Atlassian Community! 👋 I’ve been exploring how contracts fit into Jira, and here’s what came up in a recent conversation: Yes, we at Optimizory, already have a tool that helps teams manage contracts inside Jira, but my curiosity got the better of me, and I couldn’t resist learning more how other are approaching towards…
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How to identify billing cycle ?
Hello Everyone, This question is specifically for Atlassian Marketplace Partners and the Atlassian Team. We recently encountered a situation with one of our Marketplace app licenses and are seeking clarification. When an evaluation license transitions into a commercial (paid) license, but the payment has not yet been…
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Can we automate the first reply in JSM?
Hello folks, I'm Shivam, a member of the support team in my organization. I have a question regarding the automated preset answer to every ticket raised in JSM through the portal or widget that I configured. So, I was exploring the ways that I can go through this and set up an automated message. I turned on automation for…
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Can we delete resolved comments?
Hey there, I was resolving some comments on my shared whiteboard and noticed that others could see the resolved comments that I had previously worked on. I’d like to delete the resolved comments or, if possible, archive them. Does anyone know how to do that?
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Is there any event calendar for atlassian?
Hey Community Members, Happy New Year to everyone! I hope you’re all doing great. As the new year begins, I’m excited to know about the upcoming events at Atlassian. I’m particularly interested in any competitions or in-person global/local events, like hackathons, Apptoberfest, and Team '25 or any other. Do we have a…
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🚀 Your Voice, Your Impact – Speak at Jaipur’s ACE!
🚀 Still Thinking About Speaking? Here’s Why You Should! We’re gearing up for an exciting Atlassian Community Event in Jaipur on 15th February 2025, and there’s still an open spot for you on the speaker lineup! 🎤 If you’ve been considering it but haven’t signed up yet, here’s your chance to step up and make an impact. You…
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Stuck with the new feature in Jira cloud - Forms in Jira projects
Hello Atlassian Community, I'm currently trying out the new Forms feature introduced in Jira Cloud, and I’ve encountered an issue. While creating a form in a Jira project, I realized that I can't add a single field multiple times. Specifically, I need to add multiple attachments across different questions, but the form…
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Step up as a Speaker at the Jaipur ACE | Feb'25
🎙 Step Into the Spotlight at the Jaipur Atlassian Community Event 📅 Date: 15th February 2025 📍 Location: Jaipur Are you ready to share your knowledge, inspire others, and connect with a dynamic community of Atlassian enthusiasts? Here’s your chance to take the stage as a speaker and leave your mark at our next community…
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Where to Submit Migration Path documentation?
Hello Atlassian Community, I encountered a doubt while resolving a customer query. We’re the solution partner on Atlassian Marketplace, assisting our customer in migrating their application from data center to the cloud. The customer is using JCMA (Jira Cloud Migration Assistant), and In assessment of apps, under the…
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Leveling Up Security Standards: Optimizory’s Latest Achievement
When it comes to data security, excellence isn’t optional—it’s a commitment. That’s why we’re proud to announce that Optimizory Technologies has achieved ISO 27001:2022 certification, a globally recognized standard for information security management. This milestone reinforces our dedication to delivering secure, reliable,…
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Bulk change in issues
Hello Folks, Can anyone assist me in modifying multiple issues in Jira? I’m using Jira Standard and would like to make a bulk change, including changing the parent of multiple issues and the assignee. I’ve attempted a bulk change in the past but can’t recall where I did it. Could someone please guide me through this…
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Hey Everyone, I'm New Here!
Hello Folks, I just joined this group in atlassian community, although I'm not new to JSM, I've been using it much, and know a few things already, but I'll be happy to ask my queries here and answer to others as well, If I know any solutions for that. Let us keep the momentum going! Cheers, Shivam
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🌟 Be the Voice, Earn the Spotlight! 🌟
Showcase Your Expertise in AI-Powered Atlassian Tools at the Jaipur Atlassian Community Event! Are you an Atlassian tools enthusiast? Here’s your chance to step up, share your knowledge, and connect with like-minded professionals. Join us as a speaker at the Jaipur chapter of the Atlassian Community Event and inspire…
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🌟 Be the Voice, Earn the Spotlight! 🌟
Showcase Your Expertise in AI-Powered Atlassian Tools at the Jaipur Atlassian Community Event! Are you an Atlassian tools enthusiast? Here’s your chance to step up, share your knowledge, and connect with like-minded professionals. Join us as a speaker at the Jaipur chapter of the Atlassian Community Event and inspire…
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Hello! Everyone
Hi Agile Community folks, I’m thrilled to be here! I’m new to the group, so I wanted to introduce myself. I’m excited to be part of this amazing community, especially since we also develop agile apps for Atlassian. I’d love to chat with everyone and learn from their experiences. If you have any questions for me, feel free…
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How to unlock banned community account?
Hi there, I’m wondering if it’s possible to get an account that’s been banned by Atlassian in the community. One of my friends got banned because he posted some promotional content in the Atlassian community. If anyone knows anything about this, please let me know!
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How Do You Track Active Users for an App on the Atlassian Marketplace?
Hi Community members, I was wondering if anyone has insights on how to track the number of active users when developing an app on the Atlassian Marketplace. Is there a specific method or tool that helps developers monitor user activity over time? Additionally, we don’t store any data from our users, so we’re looking for a…