Halina Cudakiewicz_Deviniti_ Atlassian Partner

Hello, I'm looking into how teams in regulated environments (medical devices, industrial, automotive, etc.) manage audit evidence and traceability when Jira is part of the toolchain. Not promoting anything, just trying to understand how this actually works day to day. Things I'm curious about: * How audit evidence gets…

Are your testers still writing test cases like it's 2009? Modern software teams often rely on Jira to manage development and testing workflows. However, as projects grow, testing can become a bottleneck: creating and maintaining test cases takes time, tracking executions is difficult, and critical defects sometimes slip…

Hi all, We've been talking to a lot of teams planning their move from Jira Data Center to Cloud, and there's a pattern: most migration plans focus on data, permissions, and workflows themselves, but app parity often gets checked late, sometimes after the migration is already underway. By then, teams discover a feature they…

Hey everyone, If you're running either RTM or TestFLO on Data Center, this update is for you. Whichever one you're on today, the road to Cloud leads to the same place: RTM Cloud. Why we're bringing both together RTM and TestFLO have always solved the same core problem for teams: requirements and test management inside…

If your agency is planning a move to Atlassian Government Cloud (AGC), we wanted to share something relevant for teams that rely on Requirements and Test Management (RTM) for Jira (or are currently using TestFLO DC). RTM for Jira Cloud is compatible with AGC. That means you can move your Jira, Confluence, and Jira Service…

Hey everyone, If your team is in the middle of planning a Jira Cloud migration, there's a good chance your test management tool is coming up for a repricing conversation too. Cloud licensing for Marketplace apps doesn't always map cleanly onto what you were paying on Data Center, and a lot of teams end up re-evaluating…

Every Jira vs. Jama comparison eventually turns into a features table. Traceability, check. Reviews, check. Reporting, check. The problem is that most requirements tools, including Jama and Jira-native alternatives, check the same boxes on paper. What actually separates them shows up months later in daily use, migration…

Hey all, Curious how other Jira admins think about tool sprawl, specifically when parts of the ALM process (requirements, testing, compliance) end up living in separate tools instead of inside Jira itself. A few questions I'm chewing on: * Which pieces of your ALM process ended up outside Jira, and why * Whether that split…

As app vendors, we (Deviniti) know our code. But we don't always live in the trenches of ISO-compliant functional safety projects. That’s why we recently partnered with HALready, a team of experts in functional safety and embedded systems. We wanted to see exactly where the friction points were in real-world projects. What…

Hi everyone, Our Product Design team at Deviniti is currently researching how procurement processes are handled in practice, and we’re looking to speak with people who work with them firsthand. We’d especially like to hear from procurement specialists, buyers, procurement managers, compliance/risk officers, office…

We’ve all seen it happen. A team adopts Jira for development because they want to be agile. But when it comes to requirements management, they hit a wall. Usually, they split into two camps: The "Document" camp: They stick to Word and Excel. It feels flexible at first, but eventually, you end up in "Version Hell"…

In regulated industries (Automotive, MedTech, Embedded Systems), the V-Model is king. You need to prove that every user requirement links to a system requirement, which links to a test case, which links to a test execution. The problem? Jira, out of the box, is built for flat lists and agile boards, not hierarchical…

Imagine a customer submits a Jira Service Management request with the wrong pickup location or forgets to attach an important file. Once they hit “Submit,” they realize the mistake – but by default, they’re stuck. Jira Service Management (JSM) doesn’t let customers edit fields on a request after it’s been created. Only…

In most Jira Service Management setups, once a request is submitted, it’s locked. If something’s missing or incorrect (such as a wrong pickup location, a missing start date, or a confusing summary), the only way to fix it is to ask an agent for help. That creates a ripple effect: Agents reopen tickets or update them…

When thousands of Atlassian fans gather in Barcelona this October (7–9, 2025), there’s one thing we all share: the belief that teamwork can always get better. At Deviniti, that belief is what drives us. And this year, we’re bringing our ideas, tools, and people to booth #412 at Team ’25 Europe. 🌍 Why we’re excited This…

Hi App Central friends 👋, We’re excited to share that Deviniti will be at Atlassian Team ’25 Europe (7–9 October 2025, Barcelona & online). What we’ll share at booth #412 Stories from the Marketplace: how customers are using our apps alongside Atlassian products to solve very specific challenges in ITSM, work management,…

Hello App Central Community! Today, we’re talking to those of you who work with requests. Here’s the usual routine: A user needs something—access to a system, a password reset, or help with a broken laptop. They open the Jira Service Management portal. They try to pick the right form. They guess which request type fits.…

The daily pain of ticket chaos Maria runs IT support for a large company. Each day, her team gets flooded with tickets: urgent outages, small access requests, critical client issues. New tickets slip through the cracks. Dispatchers burn hours manually scanning queues. Maria dreads the constant triage grind. If you manage…

Hi everyone, A recent change in Issue Templates for Jira requires Jira admins to take action for the functionality to work as expected. What’s changing? Users can now create issues based on a selected template directly from the native ‘Create issue’ screen, without needing to open the app dialog. However, for this to…

We’re excited to announce the launch of SLA Time Management, our all-new app built on Atlassian Forge designed to simplify how you set up, monitor, and manage SLAs in both Jira and Jira Service Management (JSM). What does SLA Time Management do? SLA Time Management centralizes your SLA configurations across multiple…

Hi App Central friends! 👋 Ever watched tickets bounce between teams without clear ownership, or discovered your SLAs had silently slipped past their deadlines? We’ve been there—and we built a solution. Join us for a hands-on session on taming SLA chaos in Jira and Jira Service Management. Why join? See the root causes of…

Hello everyone, We’re excited to share our new app, Deviniti’s Assistant for Rovo, designed to simplify your Atlassian experience with instant, context-rich answers. If you’re an admin juggling multiple Deviniti apps—or you simply want quick help configuring and troubleshooting—our intelligent agent is here to support you.…

Hello Atlassian Community, We're thrilled to announce a major update for our Requirements and Test Management for Jira (RTM) app, featuring powerful new test automation capabilities designed to streamline your QA workflow! What's new? ✅ Automated test case creation: RTM now can create and link new Test Cases whenever you…

We’re excited to share that Deviniti will be at Atlassian Team ’25 from April 8–10, 2025, in Anaheim, California! As a proud Atlassian partner and event sponsor, we’re eager to: * Connect with fellow Atlassian enthusiasts, customers, and partners * Showcase how our solutions enhance Jira and Jira Service Management * Learn…

Hello App Central community, Does this sound familiar? "Why do I have to manually copy and paste the same details every time I create an issue in Jira? Can't I just pick a template like any other field?" If so, you're not alone. Without a dedicated issue templates feature, teams struggle with: ❌ Manually duplicating issues…

Being a Jira admin isn’t for the faint-hearted. From juggling endless requests to managing complex workflows, it often feels like you’re constantly firefighting. Sound familiar? If so, you’re not alone. Let’s explore the 10 most common challenges Jira admins face daily—and how you can tackle them one by one. Managing…

Hello App Central Community! Are you a Jira admin? We’re excited to share a new feature that will make your life a little easier: the Dynamic Forms Assistant, now available in our Dynamic Forms for Jira app and powered by ROVO AI. Think of it as ChatGPT but for Jira forms. This tool is designed to help you configure…

Delayed responses and unhappy customers are often a big problem as some teams need help managing their queues efficiently. As a Jira expert, I believe that by implementing effective strategies, your Jira queue management can be transformed to increase productivity and customer satisfaction. I have successfully applied…