Danut M _StonikByte_ Atlassian Partner

Hi. I'm evaluating Jira Service Management Cloud. I have installed an instance with Standard Plan. I need to create a team managed project (aka next-gen). The documentation says that it is possible... but I don't see an option for this. So I am confused. Documentation says:…

I have a company-managed project that grants the "Browse Project" permission to Public. Anonymous can view the project and the project issues; all is fine. Then, I try to remove the "Browse Project" permission for Public and instead to grant the new "View Issues" permission to Public. The "View Projects" is not granted to…

It is well known that project monitoring is a key-factor for the success of every project. It involves tracking the project metrics, progress, and associated tasks to ensure everything is completed on time, on budget, and according to project requirements and standards. Project monitoring also includes recognizing and…

Kanban is a popular agile framework suitable for both operations and development teams. It does not matter if you are a support team handling issues reported by customers, an internal service desk team or a company that delivers pizza, Kanban helps you visualize both the process (the workflow) and the actual work passing…

Not all the agile projects use Story Points for estimating the backlog items, like stories or tasks. Some projects use time estimates (work hours or work days) while some others also track the time spent on every backlog item or sub-task on a daily basis. Tracking such project that uses time estimates in an agile manner,…

Scrum is one of the most popular agile frameworks for software development. Tracking a Scrum project in an effective way is an important task of every Scrum Master or Product Owner. Identifying and then making visible the right metrics needed not only by the team but also by management or other project shareholders can be…

Hi, I am simply trying to create a Jira issue from my app (by using the app’s account, not by acting as a Jira user) and it does not work. POST /rest/api/3/issue/ with this JSON body {“fields”: {“summary”:“This is my issue summary”, “issuetype”:{“id”:“10002”}, “project”:{“id”:“10000”}} } The error I get is the following:…

I am developing a gadget plugin for Jira Server. I have a gadget that is properly displayed on a Jira dashboard. But when switching to wallboard mode, it is not properly displayed, some texts and lines not being visible. What should I do to make this gadget wallboard compatible? Dashboard: Wallboard: Thank you! 

I need a JIRA filter that returns those issues that were in more than 1 sprint during their life-cycle. For example, a user story that was not finished in Sprint 1 and was added in Sprint 2. Is this possible? If yes, how? Thanks! Danut.

I would like to know if an add-on for JIRA OnDemand (developed with Atlassian Connect) can extend the database of an OnDemand JIRA instance by adding new tables. I was thinking to something similar with Active Objects, for instance. And if is not possible, what are the alternatives for storing extra-data related to JIRA…

We want to use Epics for large requirements, that will have multiple sub-requirements (Stories). In the current GreeHopper/JIRA version, even if all the stories within the Epic are Done the Epic remains opened. We want to have the Epic marked Done automatically when its last opened story is marked Done. Is there a way to…