Discussions
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Help with Automation
I have Service Desk project by the name of "ABC". In that , I have a issue type "General Request" In General Request , I have many fields...two of the fields are Ticket Type and Job Code. Ticket Type is a single select drop down field. (it has many values.) Job Code is a Text field. Now, I want a automation where whenever…
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Exporting a Confluence Space
Overview Confluence is a wiki that allows you to share and organize your project's documentation. This article provides information about how to export and import Confluence spaces. Only administrators of the Confluence space can import/ export space or export individual pages. Users with View permission can only export…
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Sprint Best Practices
Overview A sprint is a short, time-boxed period when a scrum team works to complete a set amount of work. Sprints are at the very heart of scrum and agile methodologies, and getting sprints right will help your agile team ship better software with fewer headaches. “With scrum, a product is built in a series of iterations…
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Reopening a Sprint
Overview Jira lets you reopen sprints that have been previously closed. This is a handy feature when: * You've mistakenly completed the wrong sprint. * You completed the correct sprint, but you completed it too early. Moreover, sprints that are mistakenly closed or closed too early will affect your team's velocity, as the…
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Estimate Techniques - Story Points, Original Time Estimate, WSFJ
Story Point : Estimation will be based on the number of Story Points per issue. This is the most commonly used option. Story points are a subjective unit of measurement that doesn’t correlate to any amount of time. Instead, story points express the amount of effort needed to complete a task compared to other work in the…
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To restrict the "Help Centre" view on JSM Portal for Customers
I have allowed my customers to submit a jira ticket without logging into Jira using my Project Customer Portal. But along with my Project Portal , user is able to see other project portals on the Help Centre as well. Please suggest , how can I restrict the Help Centre view so that my customer can only view the my portal…
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Field Type
I want to create a field in by JSM form by the name of Contribution Upload . Now this field should contain a textline in this manner : Please follow this link to upload your contribution(s), then return here to submit this form. where 'Please follow this link to upload your contribution(s)' would be line to url text,…
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Renaming a Field Name in Project Metadata
Hi , Could anyone let me know how can I rename a field in Project Metadata section ? Suppose in the attached screenshot , I want to rename Account Name (Metadata) field to a Engagement Name. Is this possible and if yes , how is it possible?
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Will Subtasks Inherit all the values of Parents Tasks ?
Hi All, I wanted to know that if I have created a Sub-task, ideally it should inherit all the values of Parent Task , so my question is : 1. Do it inherit all the values of Parents Task 2. Will it be different for System Fields and Custom Fields ? Can subtask inherit all the values from Parent Issue , be it system fields…
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Auto populating values of sub task from parent task
Hi All, I am working on Jira Software 8.20v (Data Centre). I wanted to auto-fill the value of 2 fields in subtask directly from parent task whenever they are created . I have Studio-Task (Sub-Task) in my Project. Whenever , I add a Studio Task to any Issue Type , it should capture the values of below 2 fields from Parent…