Discussions
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Now GA - try the new issue transition experience in Jira!
Update on October 23, 2024Thank you, community, for your feedback and comments on this post. To address the top 3 asked questions below: (1) Support for Asset field: The old transition screens will continue until the Asset field is supported on the new transition screens. (2) Shortcuts: We’re working on improving the…
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On June 25 2024, you must re-authorize incoming mail access to your Microsoft mail server
Update on July 22, 2024 We’ve noted some FAQs and compiled them into a separate community post. Please read here for more details. Update on July 10, 2024 We started rolling out this change on July 8, 2024 and will complete it by July 19, 2024. As communicated earlier, when the change reaches your site, you will receive an…
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Choose how you want to represent your work in Jira
Hey everyone, Following our announcement at Team ’24 combining Jira Software with Jira Work Management, we’ve been working relentlessly to make Jira the place of work for all teams. One of the many initiatives we’re pursuing to make this happen is refreshing how teams’ work is represented in Jira. That means replacing…
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Now, archive issues on Jira Cloud with APIs!
Hello everyone I’m excited to announce that issue-level archival via APIs is now available. This feature will allow Premium and Enterprise Jira Cloud customers to archive individual issues without having to archive the entire project. This is part of our ongoing effort to bring your favorite features from Data Center to…
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From June 3 2024, you must re-authorize incoming mail access to your Google mail server
Hi community, Issues and comments in Jira can be generated from email messages sent to your cloud application’s configured Google mail server. More about incoming mail on Jira. From June 3 2024, access granted to incoming mail will automatically expire every 6 months. This means you need to re-authorize Jira to use a…
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New experience of creating linked issues in Jira business projects
Hello community, We’re upgrading how you create linked issues in Jira business projects! Starting in December, you can use the modern issue create experience when creating a linked issue from Jira business projects. What’s the upgrade, you ask? Previously, on the Create linked issue screen, only the summary, description,…
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Spend less time creating work and more time moving work forward with AI work breakdown
Imagine this: you put a lot of thought and time into planning your work every cycle/sprint, often creating sizeable chunks of work (usually represented by an epic). But you’re not done — you then need to devote even more time and effort breaking those epics into user stories. In our conversations with many customers, we…
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Microsoft's deprecation of Basic Auth in January 2023 and how it affects Incoming Mail on Jira Cloud
Hello Jira community, As outlined by Microsoft previously, the support for Basic Authentication which was previously scheduled to end in September 2022, will now permanently end in the first week of January 2023. However, starting October 2022, Microsoft will be randomly turning off Basic Authentication for some customers…
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FAQs related Jira Incoming Mail affected by Microsoft's deprecation of REST API
1. Why are we migrating to Microsoft Graph API? Microsoft has begun deprecating its REST API, and the service is ceasing to function, so we are migrating to the Microsoft Graph API. 2. Are there any action items that we need to perform? Yes, you need to re-authorize all incoming mail servers that use Microsoft when you see…
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Sign up for the EAP to the new issue transition experience
Update on June 24, 2024 We're super thrilled to share that we're starting the rollout of the new issue transition experience to GA this week! Please read this community post for more information. Update on June 10, 2024 Good news—the new experience will support the following fields starting the week of June 17! System and…
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Changes affecting workflow validators and post functions on the new issue transition experience
Hey everyone, In my previous post, we announced the early access program to the new issue transition experience. Akin to the old experience, the new issue transition experience also supports variants of RichText fields such as the Description and Custom Paragraph (multiline text) fields. However, the new experience employs…
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Retiring full-page issue create in Jira Cloud
TL;DR: The full-page issue create experience will be retired for all Jira Cloud customers over the next 6 months. Hello Jira Community, I’m Arbaaz, a product manager on the Issue Create team in Jira Cloud. I’m announcing today that we’ll be retiring the full-page issue create experience over the next 6 months. What is the…
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Changes to how linked issues are created on Jira Cloud
Update: We've paused this initiative. The Create linked issue experience will continue functioning as it is currently until further updates. TL;DR The Create linked issue screen in Issue view and Advanced issue search will now base its configuration on the screen scheme of that project and issue type. Hello Jira community,…
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Changes affecting workflow validators on the new Global Issue Create modal
Hello Jira Community, As communicated in our previous post, we began deprecating the old Issue Create experience starting in June 2022. And we’re happy to share that as of July 04, 2022, 99.3% of all our users use the new Issue Create experience. While we get to 100% migration, we’d like to inform you that you may need to…
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Getting close to getting 100% of users on the new Issue Create experience
Hello Jira Community, Since our last post in July, we're excited to share that over 99.3% of users now use the new Issue Create experience! As we get to 100% in December 2022, we wanted to share a change we've made. Going forward, users with the ability to switch back to the old Issue Create experience under Jira >…