Discussions
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Services + Assets: One source of truth with two new purpose-built schemas
📢 Update — July 31, 2026 The rollout dates mentioned in this article for existing customers have changed. Due to some unforeseen issues and bug resolutions, the phased rollout will now begin on August 15, 2026 and proceed incrementally over the following 2–3 weeks. We apologize for the delay and will continue to update…
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Unifying Services, Assets and Jira Service Management
📢 Update — July 31, 2026 The rollout dates mentioned in this article for existing customers have changed. Due to some unforeseen issues and bug resolutions, the phased rollout will now begin on August 15, 2026 and proceed incrementally over the following 2–3 weeks. We apologize for the delay and will continue to update…
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We have launched more Operations features in Compass
TL;DR - we have launched a few more Operations features in Compass Hello everyone! Following our Limited Availability release in October, we are super pleased to announce the launch of a few more features in Compass that will help super charge your Alert and On-call practice. Here’s a quick preview of the features we have…
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Get more assistance while setting up Operations in Compass
We are pleased to announce the launch of a new onboarding panel in the Operations section of Compass called "Your Coach". The Your Coach panel will help you and your teams understand the basic steps you need to undertake to set up an on-call responder team and give you step by step guidance. The Your Coach panel comprises…
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Get Alerts and On-Call in Compass
TL;DR - Alerts and On-call features in Compass are now open to a wider audience and with many more features Hi everyone! In August, we announced the Early Access Program for Alerts and On-call features in Compass. We're excited to announce that we’re releasing alerts and on-call to all Compass customers except for those…
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Learn how to set up Alerts & On-call in Compass in 5 easy steps
Compass Operations gives teams context-rich alerts and on-call features alongside a complete software catalog. Pairing alerts with critical info like service ownership, dependencies, and scorecards makes it easier to respond to and resolve alerts, and streamlines workflows for engineering teams. Less time to respond to…
