Umer Sohail _K15t_ Atlassian Partner

Atlassian Team is heading back to Anaheim, California, May 5–7, 2026 - and we’re returning as Premier Sponsors. Team is where the Atlassian ecosystem comes alive: product announcements, roadmap reveals, hallway chit chats, and the kind of ideas that stick with you long after you’ve unpacked your suitcase. Keeping up with…

Note: This guide was jointly written with @Marlene Kegel - codefortynine. We're taking the example of a fictional company, Good Software in this guide. Let's assume Good Software builds software for several clients. Each client has their own Jira setup, their own workflows, and their own expectations for visibility and…

With Jira Data Center nearing its end of life (okay, it’s still a bit far off, but 2029 will creep up on us), many teams are gearing up for the move to Jira Cloud. Just like with Server’s EOL, it raises the same question: What’s the best way to migrate to Jira Cloud? A one-time push using the lift-and-shift method can be…

Most IT service teams using Jira Service Management (JSM) are already familiar with the power of Assets. You’ve probably set up schemas for laptops, servers, or services, and you’re linking tickets to those Assets for faster resolutions. But what happens when work leaves your team? The Challenge: Assets Don’t Travel Within…

At K15t, protecting your data is just as important as helping your team share knowledge. Last year, we earned our ISO 27001:2022 certification, proving we’ve built a strong Information Security Management System. This year, we’ve raised the bar even further: K15t is now officially SOC 2 Type 2 compliant, proof that these…

In today's interconnected business world, effective Jira collaboration often extends beyond individual teams and even organizations. How do you efficiently share work items and ensure alignment when work spans across multiple Jira projects or instances? Two Ways to Bridge the Gap: Jira Automation vs Backbone Work Sync What…

An NGO football club faced growing challenges in managing membership data using outdated Excel spreadsheets and email chains. With data inconsistencies, security risks, and time-consuming manual updates, the club needed a smarter solution. By using Atlassian’s community licenses to create two Jira projects for data…

At K15t, we've been helping users, customers, and teams navigate the world of knowledge management for over 15 years. We're proud to announce another milestone in our journey while building trust and providing the most secure apps possible: achieving ISO 27001:2022 certification. It's our shiny new badge saying, "We're…

Challenge: As Kumavision grew, managing complex client projects with tools like SharePoint, Excel, and email became inefficient. Adding clients to internal Jira instances increased costs and posed security risks. Action: To improve collaboration, Kumavision adopted Jira and Backbone Issue Sync. They set up separate Jira…

Challenge: MIC Customs, a customs and trade compliance software leader, wanted to establish real-time communication between their customers and support teams using Jira. Using Excel, emails, and manual copy-pasting of customer requests became inefficient as the company scaled. Adding customers to internal Jira raised costs…

A question to all Jira users: Is it just me, or do the quirky scientist from the Big Bang Theory, Sheldon Cooper, and Jira Software have a lot in common? I was recently (re)watching an episode and it hit me, it's uncanny how Sheldon Cooper is basically Jira in human form. Master of organization—check. Keeping track of due…

I'm a bit of a foodie 🍔, and one of my biggest motivations for traveling is to try the local cuisine. Picking your favorite food is like choosing a favorite child, almost impossible (my mom had an exception, of course). But if I had to pick one, it'd be this bustling and cute little sandwich shop in Florence, Italy,…

Sign Up Now -> Is copy-pasting issues between Jiras or using Jira automation giving you daily headaches? 🤕 We feel you! 🫂 Ditch the pain meds 💊 and instead join us LIVE on July 30th and see how 3 companies kicked the copy-paste habit with Backbone Issue Sync for Jira. What's the tea? ☕️ - Optimize collaboration across all…

Challenge: Arvato Systems has dozens of interdependent Jira Software and Jira Service Management (JSM) projects. Moving tickets between them and keeping them all in sync proved time-consuming and prone to errors. Action: They experimented with Jira automation and middleware software before discovering Backbone Issue Sync…

Abano NV, a Platinum Atlassian Solution Partner from Kontich, Belgium, has been helping a key Belgian public service department in their digital transformation journey since 2021. The Challenge: Keeping Teams Aligned As part of the project, the department created a digital portal using Jira Service Management (JSM) to…

In the era of global enterprises, teams are spread across countries and continents, and collaboration knows no borders. This global reach offers tremendous opportunities, but it's crucial to keep all team members aligned and capable of managing tasks in real time, regardless of the location. Thankfully, Jira supports your…

Disclaimer: This is not a health advisory. If you have insomnia, please consult a doctor (or WebMD for a quick, though possibly inaccurate, diagnosis). Cloud, cloud, cloud – it’s the talk of the town! With the Jira Data Center support ending on March 28th, 2029, the pressure is on for teams to complete their move to Jira…

Important Announcement: Orderly Databases for Confluence was acquired by and is now part of Atlassian! Click to learn more. Marketing teams use Confluence to keep track of their content backlogs, manage assets, and stay in sync with relevant teams. Planning even the most complex campaigns is made easier by Confluence…

For this week's Friday fun, let's get a serotonin boost by sharing pics and stories of the beautiful pets in our lives. For me, it's Milo, a 2.5-year-old English Sheep Dog. 🐶 I met him last year when I moved to my new accommodation in Stuttgart, Germany. Ever since it's been an absolute treat! My fav part is how excited he…

Can't attend? Don't worry! Simply register and we'll send you the recording afterward! Good customer service is the cornerstone of any successful business. 🚀 Yet, many organizations struggle to optimize their service management and delivery because of complex practices and outdated ITSM tools that lead to bad service…

Important Announcement: Orderly Databases for Confluence was acquired by and is now part of Atlassian! Click to learn more. Product managers have probably the toughest gig at any company. For starters, they have the “small” responsibility of defining the product vision by understanding user needs and ensuring the product…

Migration from Atlassian Server to Cloud is the talk of the town! But if the mere thought of migrating to the Cloud gives you sleepless nights, you’re not alone! Many people want to benefit from everything that Cloud offers, but don’t know where to start with the process. This article, based on a recently held webinar,…

Hello everyone, Are you thinking about moving to Jira Cloud but don't know where to start? 🧐 Does moving in one go seem too daunting? You're in luck 🍀, as your favourite Jira issue sync app, Backbone Issue Sync for Jira, is offering a free webinar where we will discuss why now’s the perfect time to start thinking about…

Note: This is a summarized version of the original article published on the K15t blog. Atlassian’s Server support is going away as of February 15, 2024, and the time is getting shorter to decide whether to migrate your Jira to Cloud or not. The Best Time To Migrate to Jira Cloud Is Now! The good news is that you are just…

Hi everyone, As we all know, Atlassian’s server support is going poof🪄 as of February 15, 2024, and time’s running out for migrating to Cloud! ⌛ If you’re still iffy about migrating to cloud or simply don’t know where to start, today’s your lucky day! Your favourite Jira issue sync app, Backbone Issue Sync for Jira, is…

Hi everyone, As we all know, Atlassian’s server support is going poof🪄 as of February 15, 2024, and time’s running out for migrating to Cloud! ⌛ If you’re still iffy about migrating to cloud or simply don’t know where to start, today’s your lucky day! Your favourite Jira issue sync app, Backbone Issue Sync for Jira, is…

For me, it is Rome, Italy. I visited Rome last year for a week and absolutely fell in love with everything the city had to offer! The entire city is practically a museum; every brick tells a different story! I spent most of my time exploring the historic monuments and museums, but I still feel that 7 days were NOT enough…