Discussions
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Sending Issue Summary to Zabbix via Automation Rules
Hi All, Has anyone integrated Jira and Zabbix via an Automation rule to do the following: - When an Jira Issue is created, an automation rule fires to send the summary of the newly created issue to Zabbix Appreciate any pointers on how to achieve the above. Thank you Vish
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Supercharge Your Jira Workflow: ScriptRunner, eazyBI and AI Insights
ACE Event Announcement! | Mountain View & San Francisco Are you looking for ways to improve your Jira workflow? Then this event is for you! This event will discuss ScriptRunner and eazyBI, two powerful tools that can help you automate tasks, gain insights from data, and make better decisions. Here are some of the specific…
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Can I use JQL to search within Issue History
Hello, I am trying to find an Issue which was moved from Project A to Project B. In Project A, it had an issue key of A-119, now that it has been moved to a different project, i don't know what the new issue key is. Is there a way I can find the new issue key using JQL or another method using the original issue key? Thank…
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Safeguarding Jira Automations
Jira Automations is a powerful tool that can help teams save time, improve efficiency, and reduce errors. By automating repetitive tasks, streamlining workflows, and improving visibility, Jira Automations can help teams to achieve better results. Some examples of Jira Automations helps teams: * Würth Phoenix saves upto 20…
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Online ACE | Building a strategy; Avoid Billing Surprises with Automation Rules
Hi All, The San Francisco ACE chapter will be hosting an virtual event on Automation Rules, @Alex Ortiz will be sharing tips and tricks on avoiding any surprises to your bill. The event is on Wed Dec 13th 4 pm PST. ❓ Do you use Jira Automation Rules ? ❓ Worried about the latest changes with Automations? ✋ 🎯 This event is…
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Platform Engineering Meetup
Hi All, The San Francisco ACE group will be hosting an In-Person Platform Engineering Meetup at the Atlassian office in San Francisco on the Wednesday the 29th of November. @Andrew Boyagiwill be headlining the event! ❓ Do you provide products, tools, or services that software teams use to ship software in your company? ❓…
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Jira Automation: Timed Automated Actions
Hi All, I am trying to achieve the following When an Issue transitions from status X to status Y an automation rule kicks in and does the following: * Send a web request * Start a countdown timer for N mins * Once the timer expires * Send a web request * Transition Issue from status Y to status Z I am able to implement…
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🍂Apptoberfest 2023: Do you feel like a 🎃 when your Jira config gets messed up?
Jira Admins! Let’s take a moment to have a pun-filled talk about managing Jira Cloud configuration…. 🔮 Do you feel like you need a crystal ball when figuring out exactly what is going to happen to production after you migrate? 🦇 Have you gone batty by having to do it all manually? 👻 Ever been ghosted by your end users…
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ACE Your Atlassian Stack: Jira, Compass, Jira Product Discovery
Hi All, The San Francisco ACE group will be hosting an In-Person event at the Atlassian office in San Francisco on the Thursday the 2nd of November Join us as to hear from the experts from LinkedIn & Atlassian on: * Matt Doar and Danny Degregorio will be sharing how LinkedIn uses Jira * Wayne Dailey (Atlassian) and Hester…
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Make Jira Cloud Configuration Changes Efficiently & Confidently With Revyz Configuration Manager for
❓ Do you spend time trying to answer the question, what changed? Everything was working well yesterday! ❓Do you spend time copying workflows, screens and other configuration objects from your Jira sandbox to production sites? ❓Do you spend time cleaning up your Jira cloud site, once object at a time? Wait no more! We are…
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SF ACE - Aug 9th 2023 | BBQ & DevOps | Recap
This past Wednesday evening (Aug 9th 2023), the SF Bay Area ACE chapter held an in-person meetup at the Atlassian offices in SF to discuss DevOps. The event was well-attended by nearly 40 community members, who enjoyed great BBQ, wine, swag, and a raffle. Ed Gaile - I highly recommend his BBQ rubs!) Ed Gaile gave a…
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San Francisco ACE is Back in Action with BBQ & DevOps Event on Aug 9
Hi All, I am happy to share that the San Francisco ACE group will be hosting an In-Person event at the Atlassian office in San Francisco on the 9th of August. As Ed Gail puts it - "Nothing brings people together like good food and collaborative software." Join us as we bring together BBQ and Atlassian DevOps. * Ed Gaile…
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How to enable sharing of service desk tickets
Hello Team, How do I enable a customer who has opened a ticket in our service desk to be able to share the ticket to others in their org. Here is what I am seeing on our service desk portal. Adding in other users is missing on this portal. Appreciate it if you could point me to the settings that I need to change. Thank you…
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👉 Automatic Backup & Restore for Jira Software by Revyz Apptoberfest 2022 🍂🍻
Happy Apptoberfest everyone! We are brand new to this community! Being a SaaS application administrator it is your responsibility to back up your data - reference - Atlassian Security Practices Atlassian Cloud Shared Responsibilities We know how tedious and time consuming it is to backup your Jira Cloud site. We want to…
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Pricing Tiers Table
Hi All, Is there a pricing table available somewhere which shows pricing for Jira Software, Jira Service Management & Confluence across all tiers? From what I can see Atlassian has the following tiers: 1-10, 11-15, 16-25 etc.. Looking for pricing information across each of these tiers across Atlassian products for Cloud…