Vish Reddy {Revyz} Community Champion

Hello @jsinger_ips , I am from Revyz, we help Atlassian Cloud customers with Configuration Management and Data Protection aka Backup & Restore, among other use cases. We were using the Atlassian Connect framework up until October of last year at which point we migrated over to Forge. Given that we support granular backup…

Hi @Arti Bagewadi I am from Revyz, Our Revyz data manager for Jira app supports multiple use cases including: - Backup of your entire site (all projects) - Backup of specific projects - Copying specific projects including its data and or just configuration from one cloud site to another. etc.. Happy to give you a demo if…

Hi @Infra MFM I am from Revyz, Our Revyz data manager for Jira app supports multiple use cases including: - Backup of your entire site (all projects) - Backup of specific projects - Copying specific projects including its data and or just configuration from one cloud site to another. etc.. Happy to give you a demo if you…

Hi @Neeraj Malik _DHL IT Services_ I am from Revyz, we help Atlassian cloud customers address the below listed use cases using our Data Manager for Jira app. Happy to help address any additional questions. Thanks Vish Backup & Granular Restore (Insurance)Ability to restore into a different site (Projects / Issues /…

Hi @Connor Michel I am from Revyz, Our Revyz data manager for Jira app supports multiple use cases including copying specific projects (you are interested in) including its data and or just configuration from one cloud site to another. Happy to give you a demo if you are interested, I could be reached at…

Hi @Clayton I am from Revyz, Our Revyz data manager for Jira app supports multiple use cases including copying specific projects including its data and or just configuration from one cloud site to another. Happy to give you a demo if you are interested, I could be reached at vish.reddy@revyz.io Thanks Vish

Hi @Ricardo Cereceres I am from Revyz Seems like you are migrating from Cloud to DC, we can help you out in getting just your attachments, if thats what you are interested in. Feel free to reach out to me to setup a follow-up call and I can walk you through what we could do for you. You can reach me at: vish.reddy@revyz.io…

Hi @Kaladin Stormblessed Unfortunately, there is no way to recover back the data, if you have not been backing up the data. I am from Revyz, If you want to look at backup options in the future, we are happy to help you out there. Thanks Vish

Hi @Juliette Bramall I am from Revyz, we just introduced a new app for Consultants to do an audit / assessment on a Jira site, you can read more on that here - https://www.revyz.io/products/assessments I am happy to run a free assessment for your site if your interested. Just drop me an email at - vish.reddy@revyz.io…

Hi @Veerla, Siva Kedari Welcome to the Atlassian Community. I am part of Revyz, given the data size you have, your choice seems to be with third-party apps available in the Atlassian Marketplace. There are a couple of them available: https://marketplace.atlassian.com/search?query=backup As you evaluate each of the options,…

Hi @Alina_Seitan-Todosiciuc Welcome to the Atlassian community! Unfortunately there is no native solution to address the use case you are calling out. I am from Revyz, we help Atlassian cloud customers with their data management needs. Our solution helps you address the following use cases: 1. Backup & Granular Restore of…

Hi @Drew Cottrell Thanks for the message. You are correct most of the topics that have been discussed off-late at the SF ACE sessions have been indirectly focussed on the cloud deployment of Atlassian. Seems like you are interested DC, let me chat with the other ACE leaders here and see what we could do about. Any specific…

Hi @Daniel Painter Two things I would suggest you do: 1. Create a backup of your site, here are steps you can follow to do so -https://support.atlassian.com/organization-administration/docs/download-your-backup/ 2. Downgrade your site to the free tier - reduce the number of users to be less than 10. make sure you have…

Hi @Marcos Vinícius dos Santos Welcome to the Atlassian Community. Atlassian does not natively offer granular backup or restore at the project or issue level. I am from Revyz, If you are open to exploring third party solutions, We offer a data management solution which helps you address the following use cases: 1. Backup &…

Hi @Berik Irgebayev I am from Revyz, We offer a data management solution which helps you address the following use cases: 1. Backup & Granular Restore of Jira / JSM configuration and projects 2. Backup & Granular Restore of Assets 3. Copying data / Configuration from Sandbox to Production 4. Security Analytics -> Who…

Hi @Amit Bisht In the scenario you have either emptied the trash bin or 60 days have past by. The only other option left would be to go back to the backup copy of your data as @Trudy P Claspill & @Marc -Devoteam- have called out. Assuming you have a copy of your backup, the next challenge would be to restore the backup in…

Hi @Dimitris Sylligardakis Nicely captured, if I could add in a couple more signals to consider: 1. Cloud Fortified Badge 2. Use of Standard Legal Terms endorsed by Atlassian such as Bonterms 3. App vendors has filled out the Privacy & Security questionnaire 4. Information on where is the app is hosted - public cloud vs…

Hi @Nandini Sarker You may want to open a support ticket with Atlassian on this, seems like a bug to me. BTW - Out of curiosity: - Did you manually trigger the backup from the UI or did you use a script to do the same - Where do you store the backup file once it is created on the cloud i.e. do you download to a local…

Hi @Renato Castro I am from Revyz and I agree with all the things that @Trudy P Claspill has called out. Revyz helps Atlassian Cloud customers protect their data, in addition to automated backups and granular recovery of data we also provide analytics on who deleted issues and when. You can learn more about our app here -…

Hi @KOBAYASHI HIROKAZU _JALDX HPI_ Unfortunately if you did not have backup of your data you cannot restore your data back. Moving forward you have a couple of things to consider: * Limit the no. of users who have delete permission <- This is not a silver bullet, but reduces your risk to data loss * Take Regular backups*…

Hi @Jack Lincoln You have two options in the UI: * Backup file with Attachments * Backup file without Attachments Have you tried the option of running the backup without including the Attachments? Or am I mistaken with what you are trying to achieve? Thanks Vish

Hi @Benjamin D@Trudy P Claspill I am from Revyz, if you are trying to copy your configuration from the work you have done in a sandbox to your production site the Revyz apps could help you do that. We help address the following use cases: - Comparing configuration changes done across sandbox & prod sites (or more…

Hi @Alexandrina Esti Here is a good article on API security best practices - https://stackoverflow.blog/2021/10/06/best-practices-for-authentication-and-authorization-for-rest-apis/ While the article is dated, it still should serve as a good reference. Hope this helps.

Hi @Alexandrina Esti In the cloud as far as I am aware there is no concept of an Atlassian System User compared to Data Center / Server Having said that if you are writing a script to trigger a backup, the best practice would be - to create a user account specifically for integrations or background tasks call this the…

Hi @Jason Krewson In addition to the above you should also review the Cloud Security Shared Responsibilities - https://www.atlassian.com/whitepapers/cloud-security-shared-responsibilities The division of responsibilities are very similar to what other SaaS vendors such as Microsoft, Salesforce etc.. offer as part of their…

In addition to the above what has not been listed is the following objects are not backed-up: - JSM Assets - Automation Rules A couple of questions to ask yourself are: - What disaster scenarios are most concerned about - What is the relative priority for each of those disaster scenarios - What is the down time that is…

Hi @Jana.Kyselova I am from Revyz. If you are looking to either granularly back up and restore: specific projects, assets schema's etc.. our app Revyz Data Manager for Jira can help you, please see below the use cases we help address.

Hi @Jana.Kyselova I am from Revyz If you are looking to granularly restore either at the project, issue, asset schema etc.. level our app Revyz Data Manager for Jira can help you with that. We address multiple use cases listed below in a single app

Thank you @John Funk Hi @Vaijayanthi Murali If you want to learn more about what Atlassian does to address any disasters initiated on the Atlassian side, please reference this document - https://www.atlassian.com/trust/reliability/cloud-architecture-and-operational-practices#data-center-security Atlassian states how they…

Hi @IT Support I am from Revyz, we provide Data Backup & Granular Restoration solutions for Jira and Confluence. You can read more about our apps in the Atlassian Marketplace here. Here is a a pointer to the use cases we address and details on what we support and more importantly what we do not support for Jira. If there…