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Discussions

    • Promoting product updates/releases on Company Hub?

      In an effort to communicate what is in a release track to our Confluence users, is it possible to post the list changes in a Company Hub widget or some other way? In a perfect world we could choose not to include some changes that are more backend/administrative. Thanks!

    • How to capture the user name when someone is @ in comments?

      For compliance reasons, we are capturing comments made on a Jira work items using the following: date created: {{comment.created}} ID: {{comment.id}} Comment author display name: {{comment.author.displayName}} Comment author email: {{comment.author.emailAddress}} Comment: {{comment.body}} Comment visibility type:…

    • Are what is in the release notes really there?

      Hello all, We migrated to the cloud this past February and as newbies we are learning about this new world. One of the things that we’ve started exploring is how to do change management for the monthly releases that impact our users (thank you @Patrice Champet for this excellent post!) and in digging into what is in the…

    • If there's an internal Atlassian failure, is it in our audit logs?

      Hi all, While this question is prompted by the recent issue with Jira automation failing, it is a more general question. If there is some internal Atlassian failure, how do we as customers know how & if we are impacted? maybe this is the software version of "if a tree falls in the woods, does it make a sound?" In this…

    • automation & page permission restrictions

      hello community! we have automation in place to capture comment activity in Confluence however we are having an issue where that automation is failing because "Rule actor does not have permission to view page." In Jira we can tie the automation to the user doing the posting/action but don't see that as an option in…

    • What is the impact of setting "Tombstone" to true?

      I am starting the process of testing our DC to cloud migration and see that users with duplicate emails are not allowed. Two questions: * how are these considered duplicate emails? we have a number of users already in the cloud & DC which I would think would constitute duplicates but they aren't, on these 3 users (=6…

    • "Detected Products"?

      Can you help me understand how "detected products" work? We have found several smaller instances within our org where they are curiously either Confluence or Jira and that surprises me that only one of the pair would be in-use. Might the detection have missed the other application? thanks!

    • How to ID which accounts are Atlassian IDs?

      As a org admin, is there a way to see which user accounts/IDs in our domain are Atlassian IDs? I have looked in the directory and at profiles an don't see anything that jumps out, is it staring me in the face or is it somewhere else? I also exported the users and don't see anything in the userid field either. FYI, we…

    • Is it possible to migrate a sub-set of pages from DC to cloud?

      I see that migrating spaces is straight forward but what if you don't want to migrate an entire space but just some of the pages within a space? There was one question about this a couple years ago here and yes, someone mentions the single page option but I have multiple sub-pages which I don't think will work. Plus there…

    • Options to communicate Release Track/Product updates?

      In an effort to communicate what is in a release track to our Jira users, is it possible to post the list changes on Atlassian Home or perhaps the Default Dashboard or some other way? In a perfect world we could choose not to include some changes that are more backend/administrative. Thanks!

    • JQL to see what bugs & enhancements have been made between releases?

      I'm trying to query the Jira & Confluence backlogs to see what has been fixed and added to the range of releases between what we have and the latest LTS we are going to but I'm struggling with getting results that I am confident in. I've tried these but I'm getting way too many results (Jira JQL giving 51k+ rows!) or…

    • Export user list doesn't list users who don't belong to a group

      We are just starting out with our cloud experience with a handful of users invited. I want to see who belongs to what groups to make sure they are correct. When I did the export users from the Atlassian Admin site I see only users who belong to groups, and not the ones who need to be part of a group. Am I missing how to…

    • Confluence Automation for emailing comments edited or deleted?

      In Jira I can create automation to send emails if comments are created, edited or deleted. However in Confluence I see only that I can create automation to email if a comment is created on a page. Is it possible to also capture edits or deletes? Thank you!

    • Why is it that creating a Business Project doesn't allow for a Board?

      I created a business project wholly expecting that I would see an option to create an agile board board yet that was missing. I'm quite puzzled by this as agile methodologies are not exclusive to software development so why 'deny' the business that option. I was able to solve this 'problem' by * Create a board outside of…

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