Andreas Springer _Actonic_ Atlassian Partner

For the past couple of years, the digitization journey has been expeditious. However, as a response to the ever-evolving customer demands across industries and suitable operating environments that seem to be moving faster, organizational capacities must change, and so must IT capabilities. In the unceasing evolution of…

Have you ever asked yourself what the most important thing in your job is? We at Actonic have, and we are convinced that a great team is a big factor. But leading a team is hard. So let's make it a bit easier! Join us on September 22nd to learn about our new app and how it can help to improve team health. Register now in…

“I need a hero! I'm holding out for a hero 'til this Jira task is done!” – As a Jira Team Manager, do you ever find yourself in a situation like this? The Jira projects don't seem to run the way you want them to, and you wonder why you get up every day? What is even still important in your job? You hold out until the…

Data protection laws have rapidly evolved in the past few years, and more companies are opting to use them to protect their customers. Compliance with any data privacy law depending on your location is essential to ensure the safety of sensitive information while preventing any affiliate fraud or theft. However, it's not…

Resource utilization is an essential metric used by managers to elevate the chances of success throughout any project. It is a KPI (Key Performance Indicator) that measures the performance of employees and allows managers to monitor available resources across various departments. In addition, resource utilization…

So why the continuous buzz around timesheets and tracking time? You benefit from improved resource planning and advanced team management with timesheet builder-two significant factors in leading your teams to the next level. Why? One of the advantages of a timesheet builder is that it allows you to see your team's…

Standard Contractual Clauses: Overall, SCC stands for standard contractual clauses, a set of contractual terms and conditions through contractual obligations that ensure data protection under the GDPR. In a progressively connected and digitized world, data and information transfer is mandatory for the smooth operations of…

How and why should a business use a timesheet solution? Time is a relevant factor for companies to be successful. If you meet deadlines regularly, keep an eye on the budget and work efficiently, you are on the right path to success. Therefore, timesheets are extremely helpful for any business. Timesheets are not only…

What is a data controller, and what is a data processor? Am I a controller? The data controller determines the purpose and means of personal processing data. A data controller is a person or organisation that controls the purpose and means by which personal data is processed. So if you collect and store personal data, you…

Time management can impact the success of any project, and allocating the proper time between different tasks will provide an efficient momentum within your team. In addition, refining your management time skills will make it easier for you to cope with various errands without overwhelming yourself with unnecessary stress.…

What is the Trans-Atlantic Data Privacy Framework? The Trans-Atlantic Data Privacy Framework is a protocol between the United States and the European Commission, making it easy for companies to transfer personal information from EU nations to the U.S. In addition, the protocol provides better privacy protection to limit…

As the definition implies, a project manager is a professional who keeps creating, leading, defining, communicating and enhancing. With so much action going on, a project manager needs to keep elevating their management skills. So many proposals and techniques are anticipated; however, if you are a project manager looking…

Jira Service Management (JSM) serves as an innovative ITSM system for dev, IT Ops or business teams. Through an integrated service desk, customer or user requests can be worked on. Furthermore, issues can be linked throughout Jira overall and audits can be conducted. The problem: Changing the e-mail signature in JSM To…

Conflict is unavoidable during any project, and managers have a substantial responsibility to resolve any issues that could lead their team to failure. However, there are a few strategies to follow to prevent hurdles for a better resource management outcome. The following methods will deliver positive results and guarantee…

Resource allocation in project management: What is resource allocation? Like matchmaking, resource allocation is about assigning the best resource to the most appropriate task or project. In other terms, the right person for the right job with the right workload. But, again, the purpose is to maximize the utility of team…

What is quality assurance? Quality assurance (QA) is any systematic process of defining whether a product or service meets specified requirements. It is defined as part of quality management that ensures that requirements will be fulfilled. Quality assurance is twofold – internally to management and externally to customers…

Generally speaking, quality assurance establishes and maintains set requirements for developing or manufacturing reliable products. Quality assurance aims to increase customer confidence and your company's credibility while improving work processes and efficiency in the most fluid manner. Quality assurance is all about…

Article 28 of the General Data Protection Regulation (GDPR) legally defines the order processing of data. As soon as there is an order processing relationship according to Art. 28 and external service providers have the opportunity to access personal data, a legal basis must be created by means of a data processing…

After decades of free lawless internet, the tech world has entered an era of legal reformation. Twenty years ago, this wasn't even a topic, but today we have arrived at this point, discussing data privacy laws such as GDPR and CCPA. GDPR, the General Data Protection Regulation, went into action in 2018, redefining the…

What is CalOPPA? CalOPPA is an acronym for California Online Privacy Protection Act. This law has been drafted to safeguard "identifiable personal information" for Californian residents and is currently considered the broadest privacy law in the US. Several federal laws in the US affect online platforms, websites, blogs,…

Data protection violations are subject to heavy penalties by the supervisory authority. Annoying if a violation against the GDPR happens unintentionally. It's not just your money that suffers when a breach is disclosed, but also your reputation. After all, in a study by Aikami, 66% of all Internet users say…

What is project management? Project management is the ability to achieve project objectives by applying methods, skills, knowledge, and experience within a specific time frame and budget. Managing a project and leading it from its initial phase to its final stage with the proper resources without overrunning the assigned…

The six data protection principles: Being GDPR (General Data Protection Regulation) compliant, especially for small establishments, is not as easy as it may seem. With limited resources to appoint data protection experts to guide them through the compliance process, small establishments seek direction from the GDPR…

At least in Europe, most of us have already heard of GDPR – a regulation in EU law and the European Economic Area (EEA) – and its guidelines in regulating the protection of privacy and personal data. One common question asked is the equivalence of GDPR outside the EU and how other countries, especially the United States,…

Every organization needs a good resource management strategy to improve productivity and maximize efficiency. Resource management has many functions like planning, managing, allocating, and scheduling. Such resources could include materials, technologies, skills, people, finance, etc. There are many types of provisions…

What are Personal Data? As the term indicates, personal data are any information related to an identified or identifiable person. In article 1 (1)(2) of GDPR, the regulation sets rules on protecting natural persons concerning personal data processing and free movement. It also protects the rights and freedoms of persons,…

Improve scrum team effectiveness with these scrum metrics Team effectiveness is the capability a team has to achieve its goals and objectives over time. Highly effective teams result from leaders who create work environments and team cultures that foster and balance performance with wellbeing. The effectiveness of Scrum…

What is GDPR? The GDPR is an EU law adopted in 2018 to protect the personal data of EU citizens. It ensures that businesses process and secure the personal data (name, address, phone number, or IP address) of their employees and customers in a legal framework and in a consistent manner. Companies are under the…

Is your support team in the company achieving its objectives? Are requests or incidents responded to with an average first response time of one hour or less? How many new tickets are created on a regular basis? And which issues have not yet been resolved? Jira IT Service Management (ITSM) helps you address all these…

Mentioning ‘timesheets’ to your employees can bring lots of moaning responses. From the extra work, employees have to carry out to inevitable human errors; timesheets can take employee morale down if not implemented properly. As long as you know the potential drawbacks, timesheets can become essential to your business. As…